Standard Bank Offshore is seeking a Quality Assurance professional to monitor and evaluate customer interactions within Affluent Express, ensuring alignment with the relevant standards and frameworks.
You will analyse trends, conduct root cause analysis and provide mentoring on areas of concern, with 3–4 years in Personal and Private Banking and experience in data analysis and call-centre environments.
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Banking QA Specialist – Client Experience & Compliance in Douglas employer: Standard Bank Group
Standard Bank Offshore is an exceptional employer, offering a dynamic work environment in the Isle of Man that fosters professional growth and collaboration among talented individuals. With a strong commitment to employee development, competitive benefits, and a culture that values innovation and community impact, you will find meaningful opportunities to contribute to the growth of Africa while working on diverse real estate projects across jurisdictions. Join us to be part of a team that not only drives business success but also creates a real sense of purpose in the communities we serve.
