Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face at Reception, manage calls, and support security operations.
- Company: Join a leading company committed to excellence and customer service.
- Benefits: Gain valuable experience, develop skills, and enjoy a supportive work environment.
- Other info: Perfect for those looking to grow in a dynamic, team-oriented setting.
- Why this job: Make a difference by ensuring safety and providing top-notch customer service.
- Qualifications: GCSEs in English and Maths, with a knack for communication and organisation.
The predicted salary is between 24000 - 30000 ÂŁ per year.
Key responsibilities and duties:
- Staffing the Reception desk when required, ensuring Reception is not left unattended at any time.
- Answering all telephone calls in a polite and professional manner.
- Issuing and programming access badges and cards for cleared personnel.
- Operating and monitoring security systems, CCTV and alarms and responding in accordance with procedures.
- Providing administration support to the security management team.
- Assisting where necessary with the New Starter induction process.
- Handling internal and external enquiries (via telephone or face to face) in a helpful manner, striving to answer queries and solve problems with a “can do” attitude.
- Providing an excellent standard of customer service at all times, being an ambassador for the company’s vision of “setting the standard of customer service.”
- Working effectively with the Fleetlands site security team, ensuring that Reception and Security are communicating relevant information and working in sync, to maximum efficiency at all times.
- Sufficiently managing and maintaining stock levels of stationary and required documents and forms accessible.
- Ensuring all relevant personnel records and logs are updated accurately and regularly and that all information required is included.
- Completing all relevant administration tasks which may change through time in line with requirements.
- Supporting the vetting processes of staff, contractors and club members to enable access.
- Undertaking any ad hoc related duties that may arise (as instructed by line manager) such as receiving deliveries.
- Assisting in planning and preparation for on-site visitors.
- Ensuring all visitors are advised of site security and health & safety requirements.
- Ensuring the Reception area is kept in a suitable condition for visitors and maintaining a good Company image.
- Carrying out ITAR clearance activities, in accordance with Company requirements.
- Adhering to all Health and Safety rules and regulations.
- Working in line with our organisational values (Integrity, Respect, Excellence, Innovation and Teamwork).
- Adherence to our Quality Management Systems (QMS), Safety Management Systems (SMS), Environmental Management Systems (EMS) and all associated Business Manuals.
- Regularly auditing security databases to ensure they are accurate and liaising with on-site hosts to validate.
Competencies:
- Ability to obtain Security Clearance (SC) (essential).
- Ability to work with other teams and communicate effectively (essential).
- A polite, professional and respectful manner (essential).
- Excellent interpersonal skills (essential).
- Ability to follow rules and regulations (essential).
Organisational Relationships:
- Reports to the Facilities Manager.
- Internal and external visitors.
- Security Team.
- All Vector staff.
Professional Qualifications/Education and Training:
- GCSEs English and Maths Grade C or equivalent (essential).
- Security Vetting Training (DISA, Defence Industry Security Association) (desirable).
Experience:
- Experience in a customer facing role (essential).
- Experience of working in a regulated environment (desirable).
- Experience in Security Vetting procedures (desirable).
This is not an exhaustive list and from time to time additional responsibilities may be provided directly from your Line Manager.
Security Receptionist/Administrator in Gosport employer: Standard Aero
Contact Detail:
Standard Aero Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Receptionist/Administrator in Gosport
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on their values and how they operate. This will help you tailor your responses and show that you're a great fit for their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your answers, the more confident you'll feel during the actual interview.
✨Tip Number 3
Dress the part! Make sure you look professional and polished. First impressions matter, and showing up in smart attire can set the right tone for your interview.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Security Receptionist/Administrator in Gosport
Some tips for your application 🫡
Show Off Your Customer Service Skills: Since this role is all about providing top-notch customer service, make sure to highlight any experience you have in customer-facing roles. We want to see how you've gone above and beyond to help others!
Be Clear and Concise: When filling out your application, keep your language straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your skills and experiences shine through without any fluff.
Tailor Your Application: Take a moment to read through the job description and align your application with the key responsibilities and competencies listed. We love it when candidates show they understand what we’re looking for and how they fit into our vision.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Standard Aero
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Security Receptionist/Administrator. Familiarise yourself with the key duties listed in the job description, such as managing the reception desk and operating security systems. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role requires excellent customer service, prepare examples from your past experiences where you've gone above and beyond for customers. Think about how you can convey a 'can do' attitude and how you’ve handled difficult situations. This will highlight your suitability for the role and align with the company's vision of setting the standard in customer service.
✨Practice Professional Communication
As you'll be answering calls and dealing with visitors, practice your communication skills. Conduct mock interviews with friends or family, focusing on being polite and professional. This will help you feel more confident during the actual interview and ensure you come across as respectful and approachable.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific scenarios related to security and administration. Think about potential challenges you might face in the role, such as managing access for visitors or responding to security alerts. Prepare clear, structured responses that demonstrate your problem-solving abilities and adherence to rules and regulations.