At a Glance
- Tasks: Provide hands-on IT support and solve real-world tech issues for users.
- Company: Dynamic Manchester-based business with a focus on practical IT solutions.
- Benefits: Up to £30,000 salary, hybrid working, and a vibrant city centre location.
- Other info: Varied role with opportunities for growth and learning in a supportive environment.
- Why this job: Join a team where your problem-solving skills make a real difference every day.
- Qualifications: At least a year in IT support; curiosity and people skills are key.
The predicted salary is between 30000 - 30000 £ per year.
Standard 8 represents a Manchester based business looking for an IT Support Engineer who can handle the real-world support stuff properly. Not just password resets and ticket shuffling. This is a hands-on first and second-line role covering users, kit, printers, Microsoft 365, Windows devices and the usual mix of "this worked yesterday" problems.
You'll be the first port of call for people across the business when technology gets in the way of doing their job. Some issues will be quick fixes. Some will need proper investigation. Either way, you'll be expected to own the problem, communicate clearly, and get things moving.
We're looking for someone with at least a year in an IT support role, ideally in a business where you've had to think for yourself rather than follow scripts all day.
- Windows and Microsoft 365
- Active Directory / Group Policy
- DNS, networking basics, authentication and PC/laptop hardware
You don't need to know everything. You do need to be curious, reliable, calm under pressure, and good with people who may not speak fluent IT.
Desirable: ITIL, Microsoft 365 certifications would be useful, but they're not deal-breakers. Practical ability matters more than badges.
The package: Up to £30,000, hybrid working, Manchester city centre base, and a role with enough variety to keep you interested. To apply, send your CV to Standard 8.
IT Support Engineer - Hybrid in Manchester employer: Standard 8
Standard 8 is an exceptional employer located in the heart of Manchester, offering a dynamic work environment where IT Support Engineers can thrive. With a focus on hands-on problem-solving and real-world support, employees enjoy a culture that values curiosity and communication, alongside competitive benefits including hybrid working arrangements. The company fosters growth opportunities, ensuring that team members can develop their skills while tackling diverse challenges in a supportive atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Engineer - Hybrid in Manchester
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local meetups or tech events in Manchester, and don’t be shy to chat about your skills and experiences. You never know who might have a lead on that perfect IT Support Engineer role!
✨Tip Number 2
Show off your problem-solving skills! When you get the chance to chat with potential employers, share specific examples of how you've tackled tricky tech issues in the past. This will demonstrate your hands-on experience and ability to think on your feet.
✨Tip Number 3
Be proactive! If you see a job posting that catches your eye, don’t just apply through the usual channels. Reach out directly to the hiring manager or team via LinkedIn. A friendly message can make you stand out from the crowd and show your enthusiasm for the role.
✨Tip Number 4
Keep learning and stay curious! Brush up on your knowledge of Windows, Microsoft 365, and networking basics. Consider taking a quick online course or certification to boost your confidence. It shows you're committed to growing your skills, which is super attractive to employers.
We think you need these skills to ace IT Support Engineer - Hybrid in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the IT Support Engineer role. Highlight your hands-on experience with Windows, Microsoft 365, and any troubleshooting you've done in previous jobs. We want to see how you’ve tackled real-world problems!
Show Your Problem-Solving Skills:In your application, give examples of how you've owned and resolved issues in the past. We love candidates who can think on their feet and communicate effectively, so share a story or two about when you turned a tech headache into a smooth solution.
Keep It Clear and Concise:When writing your application, be straightforward and to the point. Avoid jargon unless it’s relevant, and make sure your passion for IT support shines through. We appreciate clarity, especially when it comes to tech talk!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Standard 8!
How to prepare for a job interview at Standard 8
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows, Microsoft 365, and Active Directory. Be ready to discuss how you've tackled real-world tech issues in the past, not just the textbook stuff. This will show that you can think on your feet and handle those 'this worked yesterday' problems.
✨Show Off Your Problem-Solving Skills
Prepare examples of times when you've owned a problem from start to finish. Whether it was a tricky printer issue or a networking glitch, be ready to explain your thought process and how you communicated with users who might not be tech-savvy. This will highlight your ability to investigate and resolve issues effectively.
✨Be Curious and Engaging
Demonstrate your curiosity about technology and eagerness to learn. Ask insightful questions about the company's tech stack and how they approach IT support. This shows you're not just looking for a job, but genuinely interested in contributing to their team.
✨Stay Calm Under Pressure
Interviews can be nerve-wracking, especially for an IT support role where quick thinking is key. Practice staying calm and collected while answering questions. You might even want to role-play some common scenarios with a friend to get comfortable with handling pressure during the interview.
