Quality Assurance Team Leader

Responsibilities

• Promote safe work practices and uphold high standards of hygiene and food safety throughout the QA function.
• Lead, mentor, coach, and develop the Quality Assurance team.
• Manage team performance, attendance, rostering, leave planning, and training requirements.
• Monitor compliance with DAFF export requirements, Approved Arrangement programs, HACCP plans, Australian Standards, customer specifications, and regulatory standards.
• Oversee food safety, quality assurance, GMP, and verification programs across the facility.
• Manage inspection activities, product monitoring, environmental monitoring, and quality verification checks.
• Coordinate and support internal and external audits, including BRCGS, AUS-MEAT, Halal, Organic, customer, and regulatory audits.
• Investigate customer complaints, quality incidents, non-conformances, and product deviations, ensuring timely corrective and preventive actions are implemented.
• Maintain and verify HACCP-based food safety systems and prerequisite programs.
• Ensure quality records, documentation, and reports are completed accurately and maintained in accordance with company and regulatory requirements.
• Deliver food safety, quality, and compliance training to operational teams.
• Drive continuous improvement initiatives focused on product quality, food safety performance, efficiency, and compliance.
• Support the Quality Manager in achieving departmental and business objectives.

Qualifications

• Previous experience in a Quality Assurance leadership, supervisory, or management role within the meat processing, food manufacturing, or export food industry.
• Strong working knowledge of HACCP, GMP, food safety systems, quality management systems, and regulatory compliance requirements.
• Experience managing teams and fostering a positive workplace culture.
• Sound understanding of export meat processing requirements and customer specifications.
• Demonstrated experience with AUS-MEAT, BRCGS, Halal, Organic, and major customer audit standards.
• Excellent leadership, communication, coaching, and interpersonal skills.
• Strong problem-solving, analytical, and decision-making abilities.
• The ability to work effectively in a fast-paced manufacturing environment and manage competing priorities.
• Certificate III/IV in Food Safety or Meat Processing (desirable).
• Tertiary qualifications in Food Science, Microbiology, Agriculture, Quality Assurance, or a related discipline will be highly regarded.

Benefits

• Career development and progression opportunities.
• Supportive and professional working environment.
• Competitive salary package commensurate with experience.