Job Description
To proactively deliver a deep, relationship-based Private Banking offering through value-adding client engagement, portfolio management and tailored financial solutions that enhance the client experience, deepen relationships and support sustainable profitability for the bank.
Key Responsibilities
- Build and maintain strong relationships with Private Banking clients through proactive and value-adding engagement.
- Drive portfolio growth through retention, cross-selling, sales delivery and identifying new client opportunities.
- Understand client needs and recommend suitable banking, lending, wealth and digital solutions.
- Support quality credit applications, annual credit reviews and effective portfolio administration.
- Manage client queries, complaints, digital adoption, risk and compliance requirements in line with bank standards.
Qualifications
- Bachelor of Commerce, Advanced Diploma or equivalent NQF 7 or higher qualification in Finance, Business Commerce, Accounting or a related field.
- Qualification must be FAIS recognised or FAIS aligned.
- The incumbent must meet the Fit and Proper requirements.
Experience Required
- 2 to 4 years’ banking experience, with exposure to affluent, private banking or relationship-managed clients.
- Experience in sales, service, relationship management, credit applications and financial solutioning within the financial services industry.
- Sound exposure to client portfolio management, including identifying client needs, recommending suitable banking solutions and supporting client retention.
- Experience in lending, credit processes, financial analysis and client reviews will be advantageous.
- Proven ability to identify sales opportunities and deliver value-adding solutions that support both the client and the bank.
Behavioural Competencies
- Establishing Rapport and Understanding People
- Interacting with People and Articulating Information
- Conveying Self-Confidence and Convincing People
- Examining Information and Interpreting Data
- Making Decisions and Taking Action
- Seizing Opportunities and Pursuing Goals
Technical Competencies
- Banking Process & Procedures
- Customer Understanding and Product Knowledge
- Financial Acumen
- Commercial Acumen
- Risk IdentificationRisk Reporting
Additional Information
Our Commitment to Diversity, Equity and Inclusion
Standard Bank Group is committed to fair and inclusive employment practices. We aim to build a workforce that reflects the diversity of the communities we serve and welcome applications from candidates of all backgrounds, including people with disabilities. We strive to create an environment where everyone has an equal opportunity to contribute and grow.
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