At a Glance
- Tasks: Be the face of our pub, serving customers and ensuring they have a great experience.
- Company: Join Hydes, a family-run brewery with a rich history and a commitment to exceptional hospitality.
- Benefits: Earn up to £12.71ph + tips, enjoy discounts, paid breaks, and flexible hours.
- Other info: Work in a vibrant environment with chances to learn and progress your career.
- Why this job: Perfect for students seeking part-time work with opportunities for growth and development.
- Qualifications: No specific qualifications needed, just a passion for customer service and teamwork.
The predicted salary is between 12.71 - 12.71 £ per hour.
Whether you’re looking for a part-time job around college or uni, a second job to top up your income or career progression with development opportunities, at Hydes, there’s something for everyone.
What’s on offer?
- Up to £12.71ph + Tips
- Weekly pay
- Discounts Platform
- 24/7 access to GP online
- Paid breaks
- Uniform or allowance provided
- 50% discount off food for up to 6 people
- 50% off accommodation
- Pension plan
- Employee assistance programme offering 24/7 support and advice
What hours will you be working?
Flexible working hours - from 1 shift / 6 hours a week upwards including evenings and weekends with flexible shifts.
Your Development:
Learning & development programme with funded hospitality qualifications, career planning, support and progression opportunities.
What you’ll be doing as a Front of House Team Member
As a part time Front of House team member, our customers are in your hands. You'll work on the bar and the floor and will be the face of the site and become knowledgeable about all the dishes on our menu and be able to recommend accompanying beverages. Most of all you love to look after people, understand what makes them happy and have the desire to make someone’s day.
Your role will be crucial in ensuring the happiness of our customers, and responsibilities will include:
- Increasing sales through friendly service and conversation, and recommending dishes, and accompanying drinks.
- Ensuring the cleanliness of tables and seating areas meet our high standards for every customer you greet in both the bar and restaurant areas.
- Working as part of a team to deliver excellent standards of customer service, ensuring each and every customer receives the best service possible.
- Attention to detail to ensure you serve the customer with the correct order every time and pay particular attention to allergens.
- Undertaking continual training to develop your skills and knowledge.
Your Pub
The Stamford Bridge is a mere two miles from the Roman city of Chester, with its numerous tourist attractions and only ten minutes from the famous Chester Zoo. With its wonderful views over the Cheshire Plains, Stamford Bridge is the perfect place to enjoy the lighter evenings in its warm & welcoming atmosphere or while away the wintery nights by the log fires. The extensive food menu features an array of dishes to suit all tastes including delicious burgers, classic mains and succulent grills. We are proud to serve a great selection of high quality cask beers offering a wide range of styles and flavours.
About Hydes
Established in 1863, Hydes Brewery is based in Manchester has expanded to include a portfolio of nearly 50 restaurants, pubs, bars, and hotels, and continues to grow, while still retaining its family feel. We have pubs across Greater Manchester, Lancashire and throughout Cheshire including Chester and Wrexham and some in the Wirral, near Liverpool. Hydes’ vision is to deliver exceptional hospitality, and it’s our people that will help us achieve this. With a mission to deliver attractive environments, high quality products and exceptional service, we value our people and believe in recognising, rewarding and developing our teams.
Our aim is to create a great teamworking environment in which the opinions of all are sought and valued, and to grow our future talent from within, with continued development and progression opportunities.
Hydes is #OpenToAll and committed to encouraging equality, diversity and inclusion among our people, and we oppose and want to eliminate discrimination and welcome your application whatever your background or situation. We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We want everyone in our business to be treated with fairness and respect. If you need reasonable adjustments at any point in the application or interview process, please let us know.
Front of House Team Member in Chester employer: Stamford Bridge
At Hydes, we pride ourselves on being an excellent employer, offering flexible working hours and a supportive environment that fosters personal and professional growth. Our Front of House Team Members enjoy competitive pay, generous discounts, and access to a comprehensive learning and development programme, all within the warm and welcoming atmosphere of our Stamford Bridge location, just minutes from Chester's attractions. Join us to be part of a team that values your contributions and encourages your career progression in the vibrant hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Member in Chester
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Stamford Bridge and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Front of House Team Member in Chester
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Stamford Bridge that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Stamford Bridge.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Stamford Bridge get a sense of who you are beyond your experience!
How to prepare for a job interview at Stamford Bridge
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Stamford Bridge and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
