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- Tasks: Welcome guests and provide exceptional service at Stamford Bridge Hotel.
- Company: Join the vibrant team at Chelsea Football Club's Stamford Bridge Hotel.
- Benefits: Enjoy competitive pay, 25 days holiday, and exclusive discounts.
- Why this job: Be part of a unique experience in a dynamic environment.
- Qualifications: Excellent communication skills and a passion for guest engagement.
- Other info: Diverse workplace with opportunities for personal growth and development.
The predicted salary is between 20000 - 30000 £ per year.
Stamford Bridge Hotel, at Chelsea Football Club is seeking a charming and engaging Receptionist with a passion for service excellence. The Receptionist will be responsible for:
- Giving our guests a memorable welcome and lasting impression
- Providing exceptional service by demonstrating full knowledge of our products, services and facilities
- Ensuring that the daily task list is completed effectively
- Working collaboratively with your colleagues to deliver captivating experiences
- Taking initiative in accommodating our guests' needs in a resourceful manner
To be successful in the role of Receptionist, we require:
- Excellent guest engagement skills
- An ability to bring the guest experience to life throughout the hotel
- Willingness to learn and work with IT systems quickly
- The ability to communicate and organize yourself in line with different guest expectations
- A good command of English is essential, a second language is advantageous
Working with Stamford Bridge Hotel provides the following benefits to you:
- Eligibility to a potential Annual Bonus
- Blue Hub – Chelsea Football Club Discount
- 25 days Holiday (excluding Bank Holidays)
- Company Workplace Pension
- Private Medical Insurance – Tax Subsidiary
- Employee Assistance Programme
- Annual Travel Loan
- CFC Membership Scheme
- Free Eye Test
- Life Assurance x 4 basic salary
- L&D Apprenticeship Scheme (if applicable)
About Us
Stamford Bridge Hotel London is operated by The Ascott Limited, situated within the grounds of Chelsea Football Club (CFC), offering a unique experience for football fans and non-football fans alike. At Chelsea Football Club and The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives.
Employer: The Hotel at Chelsea Limited Trading as: Stamford Bridge Hotel London managed by The Ascott Limited
Receptionist in London employer: Stamford Bridge Hotel
Contact Detail:
Stamford Bridge Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in London
✨Tip Number 1
First things first, make sure you know the Stamford Bridge Hotel inside out. Familiarise yourself with their services and facilities so you can impress during your interview. Show them you’re not just another candidate, but someone who genuinely cares about providing exceptional service.
✨Tip Number 2
Practice your guest engagement skills! Role-play with friends or family to get comfortable with welcoming guests and addressing their needs. The more natural you are, the better impression you'll leave on the interviewers.
✨Tip Number 3
Don’t forget to showcase your IT skills! If you’re quick to learn new systems, let them know. Mention any relevant experience you have with technology, as it’s a big part of the role at Stamford Bridge Hotel.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Good luck!
We think you need these skills to ace Receptionist in London
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your charming personality shine through! We want to see how you engage with guests and make them feel welcome, so don’t be afraid to show us who you are.
Know Your Stuff: Make sure you demonstrate a solid understanding of our hotel and its services. Mention any relevant experience or knowledge that shows you can provide exceptional service and create memorable experiences for our guests.
Be Organised: Highlight your organisational skills in your application. We need someone who can manage tasks effectively and adapt to different guest expectations, so give us examples of how you've done this in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Stamford Bridge Hotel
✨Know the Hotel Inside Out
Before your interview, make sure you research Stamford Bridge Hotel and Chelsea Football Club. Familiarise yourself with their services, facilities, and any recent news. This will not only impress your interviewers but also help you answer questions about how you can enhance the guest experience.
✨Showcase Your Guest Engagement Skills
During the interview, be ready to share examples of how you've provided exceptional service in previous roles. Think of specific situations where you went above and beyond for a guest. This will demonstrate your passion for service excellence and your ability to create memorable experiences.
✨Be Ready to Discuss IT Systems
Since the role requires quick learning of IT systems, prepare to discuss any relevant experience you have with technology. If you’ve used hotel management software or similar tools, mention it! If not, express your willingness to learn and adapt quickly.
✨Practice Your Communication Skills
As a receptionist, clear communication is key. Practice answering common interview questions out loud, focusing on clarity and confidence. Also, think about how you would handle different guest expectations and be prepared to role-play scenarios during the interview.
