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- Tasks: Lead daily operations, manage teams, and enhance guest experiences at Stamford Bridge Hotel.
- Company: Join the vibrant Stamford Bridge Hotel, located within Chelsea Football Club.
- Benefits: Enjoy 25 days holiday, private medical insurance, and a company pension.
- Why this job: Be part of a unique hospitality experience while developing your leadership skills.
- Qualifications: Experience in hospitality management and strong customer service skills required.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Stamford Bridge Hotel is seeking a charming and engaging Food and Beverage Manager with a passion for service excellence. The Food and Beverage Manager will be responsible for:
- Daily Operations: Manage the daily operations of Front of House and Kitchen teams, oversee restaurant service, and provide catering updates in hotel operations meetings.
- Business Development: Assist in developing business plans, identify commercial opportunities, and seek innovative ways to enhance guest experience and maximize income.
- Event Support: Offer operational support to the Events Team, manage event bookings and resource allocation through planning and rotas.
- Team Management: Recruit, train, mentor, and lead Front of House and Back of House staff, ensuring adherence to company standards and motivation for customer-focused service.
- Service Standards: Develop and maintain guest service standards, train the team in service delivery, and address non-compliance issues.
- Financial Management: Manage supplier relationships, oversee stock control and pricing, support financial performance, and maintain financial and administrative records.
To be successful in the role of Food and Beverage Manager we require:
- Change Management: Experience of rebrand or new openings is highly desirable for this high-visibility project.
- Leadership: Managerial experience in hospitality and 4-star hotel restaurants, with preferred experience in a Rosette environment.
- Customer Centric: Strong customer service skills, confident and courteous manner, with experience handling complaints and requests.
- Excellent Communicator and Organizer: Clear and concise communication, outstanding organizational skills, and ability to multitask and troubleshoot.
- Commercial Acumen: Demonstrable achievements in budget delivery and KPI achievement.
Working with Stamford Bridge Hotel provides the following benefits to you:
- Blue Hub – CFC Discount Platform
- 25 days Holiday (not including BH)
- Buy/Sell Annual Leave Option
- Company Pension
- Private Medical Insurance – Tax Subsidiary
- Employee Assistance Programme
- Annual Travel Loan
- CFC Membership Scheme
- Free Eye Test
- Life Assurance x 4 basic salary
- L&D Apprenticeship Scheme (if applicable)
About Us: Stamford Bridge Hotel London is operated by The Ascott Limited, situated within the grounds of Chelsea Football Club (CFC), offering a unique experience for football fans and non-football fans alike. The Hotel features seven categories of rooms, accommodating up to four guests per room. All rooms offer Wi-Fi, Private Bathrooms, and 24/7 room service, ensuring a comfortable and convenient stay. At Chelsea Football Club and The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives.
Employer: The Hotel at Chelsea Limited Trading as: Stamford Bridge Hotel London managed by The Ascott Limited
Food & Beverage Manager in London employer: Stamford Bridge Hotel
Contact Detail:
Stamford Bridge Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, and don’t be shy to reach out to current Food & Beverage Managers on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get that interview, let your charm and passion for service excellence shine through. Share stories about how you've enhanced guest experiences or tackled challenges in previous roles. Remember, they want to see the real you!
✨Tip Number 3
Do your homework! Research Stamford Bridge Hotel and understand their values and operations. Be ready to discuss how your experience aligns with their goals, especially in areas like business development and team management. It’ll show you’re genuinely interested!
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start. Don’t miss out on this opportunity!
We think you need these skills to ace Food & Beverage Manager in London
Some tips for your application 🫡
Show Your Passion for Service: When writing your application, let your passion for service excellence shine through. Share specific examples of how you've gone above and beyond to enhance guest experiences in your previous roles.
Be Clear and Concise: Make sure your application is easy to read. Use clear language and structure your thoughts logically. This will help us see your excellent communication skills right from the start!
Highlight Your Leadership Experience: Since we're looking for someone with strong managerial experience, be sure to highlight your leadership roles. Talk about how you've trained and motivated teams to deliver top-notch service.
Tailor Your Application: Take a moment to tailor your application to the Food & Beverage Manager role. Mention relevant experiences that align with our job description, and don’t forget to apply through our website for the best chance!
How to prepare for a job interview at Stamford Bridge Hotel
✨Know Your Stuff
Before the interview, dive deep into Stamford Bridge Hotel's operations and values. Familiarise yourself with their service standards and recent developments in the hospitality industry. This will not only show your genuine interest but also help you align your answers with their expectations.
✨Showcase Your Leadership Skills
Prepare examples that highlight your managerial experience, especially in a 4-star or Rosette environment. Discuss how you've successfully led teams, managed conflicts, and maintained high service standards. This is your chance to demonstrate your ability to inspire and motivate others.
✨Be Customer-Centric
Since the role requires strong customer service skills, think of specific instances where you've gone above and beyond for guests. Be ready to discuss how you handle complaints and ensure a positive experience, as this will resonate well with their focus on service excellence.
✨Demonstrate Your Commercial Acumen
Come prepared with examples of how you've contributed to budget delivery and achieved KPIs in previous roles. Discuss any innovative ideas you've implemented to enhance guest experiences and maximise income, as this aligns perfectly with their business development goals.
