At a Glance
- Tasks: Lead operations for a new platform transforming NHS housing for clinicians.
- Company: Innovative real estate platform backed by private equity, focused on NHS partnerships.
- Benefits: Competitive salary, performance bonuses, equity, and hybrid working options.
- Other info: Join a founding team with direct influence on strategy and culture.
- Why this job: Shape the future of NHS housing and make a real difference for healthcare professionals.
- Qualifications: Experience in asset management, resident onboarding, and understanding NHS accommodation processes.
The predicted salary is between 80000 - 100000 £ per year.
The Mission NHS Trusts cannot recruit the clinicians they need without housing them. The existing supply of key-worker accommodation is fragmented, ageing, and built around a funding model that no longer fits how Trusts hire. We are launching a new institutional platform to change that. Architected by an entrepreneurial real estate platform developer and backed by private equity, the platform will purchase operational key-worker housing, invest in modernising the homes and improving service quality and standards, and reshape housing allocation processes to work more effectively with the NHS. An initial £100m+ deployment runway has been earmarked alongside our capital partner for the next 18 to 24 months. With seed transactions identified and in process.
Role Description
- Asset and property management depth. You have run or held a senior role within an operational residential estate. You know how buildings, residents, suppliers, and reporting actually work day-to-day, not just on paper.
- Resident-experience orientation. You instinctively think about what arriving residents need, and have experience in onboarding and welcome processes.
- Nominations fluency. You have direct experience with the structures Trusts use to access, pay for, and allocate staff accommodation, and you know where the existing models break.
- A builder's instinct. You have a track record of setting things up, with adequate support, rather than maintaining inherited infrastructure. You are comfortable working with ambiguity and shaping a process from a blank page.
- Commercial confidence. You are comfortable with private-sector pace, board-grade reporting, and a platform where operational performance directly drives the investment case.
Bonus Points
- Experience in a Trust international recruitment or relocation function, with a working understanding of overseas clinician onboarding.
- Exposure to Registered Provider structures, regulatory frameworks (RSH), and the interplay between PRS, RP, and NHS-leased models.
- Experience contributing to or specifying digital tools (listings platforms, CRM, scheduling software, workflow products) used by NHS or housing teams.
- Active engagement with sector networks such as the NHS Clinical Entrepreneur Programme, AHE, or comparable Trust accommodation forums.
What We Offer
- A founding seat at a brand-new institutional platform with a clear, capitalised runway.
- Direct line to the founder, with no intermediaries on strategy or NHS-facing decisions.
- Competitive base salary, performance bonus, and meaningful equity in the platform.
- Real influence over the operating brand, product roadmap, and operating culture from day one.
- A platform thesis designed to last 20+ years, not to ride a single cycle.
- Hybrid working from London, with regular travel to operational sites and Trust partners across the UK.
Head of Operations & NHS Partnerships employer: Stalwarth
Join us as the Head of Operations & NHS Partnerships and be part of a pioneering initiative that addresses the critical housing needs of NHS clinicians. We offer a dynamic work culture where your insights will directly shape our operational brand and product roadmap, alongside competitive compensation and equity opportunities. With a focus on employee growth and a commitment to modernising key-worker accommodation, this role provides a unique chance to make a meaningful impact in the healthcare sector while enjoying the flexibility of hybrid working from London.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Operations & NHS Partnerships
✨Tip Number 1
Network like a pro! Get out there and connect with people in the NHS and housing sectors. Attend events, join forums, and don’t be shy about reaching out on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Show off your experience! When you get the chance to chat with potential employers, make sure to highlight your hands-on knowledge of asset management and resident experience. We want to hear about your successes and how you’ve tackled challenges in the past.
✨Tip Number 3
Be ready to adapt! The role is all about shaping processes from scratch, so come prepared with ideas on how you’d tackle ambiguity. We love candidates who can think on their feet and bring fresh perspectives to the table.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we’re always looking for passionate individuals who are excited about making a difference in the NHS housing landscape.
We think you need these skills to ace Head of Operations & NHS Partnerships
Some tips for your application 🫡
Show Us Your Experience:When you're writing your application, make sure to highlight your relevant experience in asset and property management. We want to see how you've handled operational residential estates and what you know about the day-to-day workings of buildings and residents.
Think About the Residents:We’re all about the resident experience, so don’t forget to mention any onboarding or welcome processes you’ve been involved in. Show us that you understand what clinicians need when they arrive and how you can enhance their experience.
Be Clear on Nominations:If you have experience with Trusts and their accommodation structures, make it clear in your application. We want to know how you’ve navigated the existing models and where you think improvements can be made.
Embrace the Blank Page:We’re looking for someone who can build from scratch, so share examples of how you’ve set up processes or systems in the past. Let us know how you thrive in ambiguous situations and can shape something new with us.
How to prepare for a job interview at Stalwarth
✨Know Your Stuff
Make sure you have a solid understanding of the NHS Trusts and their housing needs. Familiarise yourself with the current challenges they face in recruiting clinicians and how your experience aligns with solving these issues. This will show that you're not just interested in the role, but that you genuinely understand the sector.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your asset and property management skills. Talk about how you've improved resident experiences or streamlined processes in previous positions. This is your chance to demonstrate that you have the hands-on experience needed to make a real impact.
✨Embrace Ambiguity
Since this role involves shaping processes from scratch, be ready to discuss how you've successfully navigated ambiguity in the past. Share stories where you've built something new or adapted to changing circumstances, as this will illustrate your builder's instinct and adaptability.
✨Engage with the Vision
Express your enthusiasm for being part of a brand-new institutional platform. Discuss how you can contribute to defining the operating brand and culture. Show that you're not just looking for a job, but that you're excited about the opportunity to shape something meaningful in the housing sector for NHS clinicians.
