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- Tasks: Lead a dynamic team in managing commercial maintenance contracts and client relationships.
- Company: Join a top UK maintenance service provider with a prestigious HQ in Bradford.
- Benefits: Enjoy a supportive environment with direct access to senior management and potential financial rewards.
- Why this job: Be part of a key role that drives efficiency and profitability while building strong client connections.
- Qualifications: Experience in M&E Facilities Management or related fields, with strong client-facing skills.
- Other info: Opportunity for personal growth and development within a well-established team.
The predicted salary is between 43200 - 72000 £ per year.
We are looking for an experienced M&E Technical Services Manager to work for one of the UK’s most well-established maintenance service providers located at a prestigious HQ in Bradford. You will need to have a strong understanding of running a modern multi-storey commercial maintenance contract from the perspective of a service provider. The contract has been mobilised, the maintenance service provider has been appointed for a year now and there is already on board a well-established team of M&E HVAC engineers and supervisors who are a mixture of static and mobile.
Duties of the Technical Services Manager:
- Manage the performance of the Maintenance Service team
- Ensuring SLA’s and KPI’s are on target
- Develop a rapport with the client key stakeholders through professional engagement
- Identify additional revenue streams through projects and contract enhancements
- Produce monthly reports and attend monthly client meetings
- Maintain a regular and frequent site presence
A Technical Services Manager with an M&E Background and Experience:
- Commercial Site Management or Contract Management
- M&E Facilities Management experience with a Building background
- Strong Client facing skills
- Building Services is desirable but experience within Electrical or Mechanical systems from another background would be considered
- Team builder and motivator
- Good Networker, strong organiser, and multi-tasker
You will be working very closely with the Regional Account Manager so it will be a close management unit. Your role as the new Technical Services Manager is to continue to develop the client relationship and drive up the efficiency and profitability; you will also take responsibility for the full P&L of the portfolio. You will also personally benefit financially by increasing the profitability of your division. This is a key role within the division and there will be a big focus from the Directorship to see you succeed and support you in this position from the very top of the board which will give you direct access to the highest level within the organisation.
If you would like a more detailed understanding of this role, please send us your CV and one of our consultants will be in touch to assist you in your application.
Technical Services Manager employer: Stallion Recruitment Ltd
Contact Detail:
Stallion Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Services Manager
✨Tip Number 1
Familiarise yourself with the specific M&E systems and technologies relevant to the role. Understanding the latest trends and innovations in HVAC and building services will help you stand out during discussions with the hiring team.
✨Tip Number 2
Network with professionals in the M&E sector, especially those who have experience in commercial maintenance contracts. Engaging with industry peers can provide valuable insights and potentially lead to referrals that could enhance your application.
✨Tip Number 3
Prepare to discuss your previous experiences in managing teams and client relationships. Be ready to share specific examples of how you've successfully driven efficiency and profitability in past roles, as this will resonate well with the interviewers.
✨Tip Number 4
Research the company’s current projects and their approach to client engagement. Demonstrating knowledge about their operations and expressing how you can contribute to their goals will show your genuine interest in the position.
We think you need these skills to ace Technical Services Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Technical Services Manager position. Highlight your experience in managing maintenance contracts and your familiarity with M&E systems.
Tailor Your CV: Customise your CV to reflect your relevant experience in commercial site management and M&E facilities management. Emphasise your client-facing skills and any achievements related to improving efficiency and profitability.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and how your background aligns with the company's needs. Mention your ability to develop client relationships and manage performance effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Stallion Recruitment Ltd
✨Understand the Role Thoroughly
Before the interview, make sure you have a solid grasp of what a Technical Services Manager does. Familiarise yourself with the specific duties mentioned in the job description, such as managing performance and ensuring SLAs and KPIs are met.
✨Showcase Your M&E Experience
Highlight your background in Mechanical and Electrical (M&E) facilities management. Be prepared to discuss specific projects or contracts you've managed, focusing on how you ensured efficiency and profitability.
✨Demonstrate Client Engagement Skills
Since building rapport with clients is crucial, prepare examples of how you've successfully engaged with key stakeholders in previous roles. This could include strategies you've used to maintain strong relationships or resolve conflicts.
✨Prepare for Financial Discussions
As you'll be responsible for the P&L of the portfolio, be ready to discuss your experience with financial management. Bring examples of how you've identified revenue streams or improved profitability in past positions.
