You'll work across both reception and administration, helping patients and supporting the smooth day-to-day running of the practice. Were looking for someone who is:
- Friendly, confident and a great communicator
- Organised and comfortable working in a busy environment
- Reliable, adaptable and a team player
- Confident using IT
- Flexible with their working days and hours and is available Monday to Friday between 7:45 and 18:45
Working pattern: This is a fixed-term, 25-hour contract.
Main duties of a GP receptionist include:
- Welcoming patients and dealing with enquiries in person and by telephone.
- Booking, changing and cancelling appointments using the clinical system.
- Signposting patients to the most appropriate service or clinician using practice protocols.
- Processing patient requests, including prescriptions, test results and general queries.
- Registering new patients and keeping patient information accurate and up to date.
- Handling confidential and sensitive information in line with GDPR and practice policies.
- Supporting clinicians with administrative tasks, messages and patient correspondence.
- Managing incoming documents, emails, post and other communications.
- Working closely with the wider practice team to support the smooth day-to-day running of the surgery.
- Dealing professionally and sensitively with patients who may be unwell, distressed or frustrated.
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Contact Details:
Stainland Road Medical Centre Recruitment Team
