Operations Manager

20+ years experience in the event & hospitality industry. From your normal event to live events & festivals. Offering dry hire solution on staging.

Essential Skills: The ideal candidate will be able to demonstrate all the following through their written application:

• An understanding of stage craft.
• An understanding of basic carpentry skills.
• An understanding of Health and Safety procedures as related to the staging industry.
• The ability to communicate with people with a wide range of lived experiences.
• Good organisational and time management skills.
• An interest in events and enthusiasm for staging.
• The ability to be creative and resourceful in problem solving on site.
• The ability to work under pressure.
• The ability to work well as part of a small dedicated production team and as part of the wider organisation.

Key Objectives: To work collaboratively in supporting the delivery and management of technical stage requirements for Staging Services with related projects.

Key Responsibilities:

Departmental Responsibilities:

• Actively contribute to the effective Operations at Staging Services.
• Liaising with the Project Team to fully understand the customer’s equipment requirements and time frames for forthcoming projects.
• Review CAD drawings to identify discrepancies and verify that picking lists are accurately itemised.
• Plan both daily and weekly work allocation, accordingly, updating the call sheet regularly, prioritising work-load on upcoming job priority.
• Oversee the planning, direction, and coordination of warehouse operations, including stock preparation, order picking, documentation completion, cross-checking, and loading activities.
• Carry out pre-site preparation and assessment of equipment for both dry and wet hires to the highest standard.
• Take an active role in the warehouse housekeeping and equipment maintenance.
• Establish and maintain quality standards, ensuring all prepared stock meets the required expectations.
• Monitor stock inventory, including tracking losses, damages, and repairs.
• Attend and contribute to various meetings and work with management to continually review, develop and improve the operational procedures within the department.
• Ensure compliance with all health and safety procedures and statutory regulations.
• Lead, inspire, and support the in-house warehouse and site team by fostering motivation and providing ongoing training opportunities.

Production Responsibilities:

• Assist in the planning and delivery of stage setups and derigs in either vans and or trucks.
• Attend on-site builds, installations, and de-rigs while maintaining professionalism in all client interactions.
• Collaborate closely with stage technicians and crew to lead and guide the team toward successful job completion.
• Liaise with clients on-site and ensure the crew adheres to deadlines and quality standards.
• Assist in the realisation of technical stage requirements for all Staging productions.

General Responsibilities:

• Uphold and embody the Staging Services company policies.
• Provide technical and production support to events.

Desirable Skills: The ideal candidate may also be able to demonstrate some or all of the following, at application or interview stage:

• CNCing and Machinery Experience.
• Experience in using AutoCAD, Vectorworks or a similar CAD program.
• Basic metal working skills.
• Basic carpentry skills.

To ensure the smooth running and the managing of the day-to-day operation at Staging Services alongside the General Manager.

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Management and Manufacturing

Industries: Events Services