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- Tasks: Lead frontline teams and ensure safe, reliable bus services at our Inverness depot.
- Company: Join Stagecoach, a leader in transport with a focus on safety and customer service.
- Benefits: Enjoy a £36,000 salary, pension scheme, 25 days leave, and travel perks.
- Why this job: Make a real impact by leading teams and enhancing public transport services.
- Qualifications: Management experience preferred; strong leadership and organisational skills are essential.
- Other info: Dynamic role with opportunities for personal growth and community engagement.
The predicted salary is between 36000 - 50400 £ per year.
Stagecoach is recruiting a Duty Manager to join its Inverness depot, supporting day to day operations and leading frontline teams to deliver safe, reliable bus services. This role is suited to someone with management experience who is confident leading people, handling operational challenges, and maintaining high standards in a busy transport environment.
As Duty Manager, you will lead and support frontline colleagues, creating an inclusive and respectful working environment. You will oversee performance management, coaching, and training, working closely with internal teams to ensure staff have the skills and support they need. You will manage employee relations matters, including grievances and disciplinary procedures, in a fair and consistent manner. You will take responsibility for daily depot operations, ensuring service reliability, efficiency, and safety at all times. You will liaise with external stakeholders, including local authorities and other partners, to support service delivery and positive public relations.
This is a permanent, full time role based at the Stagecoach depot in Inverness.
You should have previous management or supervisory experience, ideally within a transport or operational environment, although this is not essential. You should have strong leadership skills, good planning and organisational ability, and confidence working with people and processes. Knowledge of employment legislation and a strong focus on safety and customer service are important for this role.
The salary for this role is £36,000 per year. Benefits include a pension scheme, 25 days annual leave plus bank holidays, a Stagecoach travel pass for you and a companion, and access to retail and leisure discounts.
Apply through the employer’s recruitment portal.
Duty Manager in Inverness employer: Stagecoach
Contact Detail:
Stagecoach Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager in Inverness
✨Tip Number 1
Network like a pro! Reach out to people in the transport industry, especially those who work at Stagecoach. A friendly chat can open doors and give you insider info about the company culture and what they really value in a Duty Manager.
✨Tip Number 2
Prepare for the interview by brushing up on your leadership skills. Think of examples from your past where you've successfully managed teams or handled operational challenges. We want to see how you can bring that experience to the table!
✨Tip Number 3
Show your passion for safety and customer service during the interview. Talk about how you’ve prioritised these aspects in previous roles. It’s all about demonstrating that you’re the right fit for maintaining high standards at Stagecoach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Stagecoach team and ready to take on the responsibilities of a Duty Manager.
We think you need these skills to ace Duty Manager in Inverness
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Duty Manager role. Highlight any management experience you have, especially in transport or operational settings, to show us you're the right fit.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your leadership skills can help us maintain high standards at Stagecoach. Keep it engaging and personal!
Showcase Your People Skills: Since this role involves leading frontline teams, make sure to mention any relevant experience in coaching, training, or managing employee relations. We want to see how you create an inclusive and respectful working environment.
Apply Through Our Website: Don’t forget to apply through our recruitment portal! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Stagecoach
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Duty Manager role at Stagecoach. Familiarise yourself with their operations, values, and the specific challenges they face in the transport sector. This will help you tailor your answers and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll be leading teams, so it's crucial to demonstrate your leadership experience. Prepare examples of how you've successfully managed teams in the past, handled operational challenges, and maintained high standards. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Understand Employee Relations
Since the role involves managing employee relations, brush up on your knowledge of employment legislation and best practices for handling grievances and disciplinary procedures. Be ready to discuss how you would approach these situations fairly and consistently, as this will show your commitment to creating a respectful working environment.
✨Prepare Questions for Them
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about the team dynamics, the challenges they currently face, or how they measure success in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
