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- Tasks: Lead rail replacement operations, manage schedules, and liaise with clients and suppliers.
- Company: Join Stagecoach Rail Replacement East Ltd, a dynamic company in the rail and bus industry.
- Benefits: Enjoy flexible working options, a supportive culture, and opportunities for growth.
- Why this job: Be part of a passionate team making a real impact in transport services.
- Qualifications: Strong communication skills and attention to detail; logistics experience preferred.
- Other info: Embrace diversity in a workplace that celebrates individuality and inclusivity.
The predicted salary is between 24000 - 36000 £ per year.
Salary Circa £30,000 per annum. Apply in writing to Matthew.Bacon@stagecoachbus.com clearly indicating which position you are applying for. Closing date is 7th April 2023 with interviews to be held a week later. The successful candidates will be obliged to adhere to a strict zero tolerance drink and drugs policy.
At Stagecoach Rail Replacement East Ltd we love our jobs and everything we do to provide the best Rail Replacement service. Do you want to be part of a growing company? We are looking for an innovative, self-starting individual with a passion for working in the busy and dynamic rail and bus industry. If this is you, then why not apply to come and join us at Stagecoach Rail Replacement East Ltd.
The role of Operations Delivery Manager will be the main lead for our rail replacement contract with Chiltern Railway. Rotating around three core locations (Chiltern offices in Banbury, Stagecoach offices in Oxford, and working from home), you will be the lead for this critical contact.
Duties will include:
- Be the customer main contact point for the client (Chiltern Railways).
- Receive and respond to requests for pre-planned rail replacement.
- Develop Rail Replacement plans, timetables, and requirements.
- Scheduling liaison with the train operator timetable team and other stakeholders.
- Source suppliers to deliver pre-planned rail replacement work ensuring value for money and profit levels.
- Be the point of escalation for any safety or operational issues.
- Line manage the team of 4 x duty managers.
- Prepare and share monthly management information reports and details of KPIs.
- Receive and record purchase orders and issue invoices to the client for our work.
- Provide and record purchase orders to sub-contractors, and process invoices.
- Produce full sets of accounts and related KPIs for the Chiltern contract.
- Other activities as required by the Rail and Special Projects Manager.
The candidate:
Whilst the work will be predominantly 9-5, we are looking for a candidate who can be flexible with this – working the occasional shift to cover the emergency phone line or during large blockades (with time off in lieu). An excellent communicator with the ability to develop effective working relations with internal and external stakeholders. Can handle high pressure situations in a calm and logical manner. It will be desirable if applicants can demonstrate previous experience administering logistics or passenger transport within a similar environment. Strong attention to detail is also essential.
If you have the skills and qualities required for this position, please submit your application and CV. Stagecoach workplace culture is one where everyone can be themselves and where all the differences our people bring to the business are celebrated. We welcome applications from all, irrespective of background, gender, ethnicity, race, religion, beliefs, disability, neurodiversity, sexual orientation, or age.
Location: Oxford Depot Horspath Road, Cowley Oxford OX4 2RY
Operations Delivery Manager employer: STAGECOACH GROUP PLC
Contact Detail:
STAGECOACH GROUP PLC Recruiting Team
Matthew.Bacon@stagecoachbus.com
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Delivery Manager
✨Tip Number 1
Familiarise yourself with the rail and bus industry, especially focusing on rail replacement services. Understanding the key players, challenges, and trends in this sector will help you speak confidently about your passion and knowledge during interviews.
✨Tip Number 2
Network with professionals in the transport and logistics field. Attend industry events or join relevant online forums to connect with others who can provide insights or even referrals for the Operations Delivery Manager role.
✨Tip Number 3
Prepare to discuss your experience in managing teams and handling high-pressure situations. Think of specific examples where you've successfully navigated challenges, as this will demonstrate your capability to lead effectively in this role.
✨Tip Number 4
Research Stagecoach Rail Replacement East Ltd and their operations. Being able to articulate why you want to work for them specifically, and how you align with their values and culture, will set you apart from other candidates.
We think you need these skills to ace Operations Delivery Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in logistics or passenger transport. Emphasise any previous roles where you managed teams or developed operational plans, as these are key aspects of the Operations Delivery Manager position.
Craft a Compelling Cover Letter: Write a cover letter that clearly states your interest in the role and why you would be a great fit for Stagecoach Rail Replacement East Ltd. Mention your passion for the rail and bus industry and your ability to handle high-pressure situations.
Follow Application Instructions: When applying, ensure you send your application to the correct email address (Matthew.Bacon@stagecoachbus.com) and clearly indicate the position you are applying for. This shows attention to detail and respect for the application process.
Prepare for Interviews: If selected for an interview, prepare by researching Stagecoach Rail Replacement East Ltd and their operations. Be ready to discuss your experience with managing logistics and how you can contribute to their team, especially in relation to the Chiltern Railway contract.
How to prepare for a job interview at STAGECOACH GROUP PLC
✨Research the Company
Before your interview, take some time to learn about Stagecoach Rail Replacement East Ltd. Understand their values, mission, and the specifics of the rail replacement service they provide. This knowledge will help you tailor your answers and show your genuine interest in the role.
✨Prepare for Scenario Questions
Given the nature of the Operations Delivery Manager role, be ready to discuss how you would handle high-pressure situations or resolve conflicts with stakeholders. Think of specific examples from your past experience that demonstrate your problem-solving skills and ability to remain calm under pressure.
✨Showcase Your Communication Skills
As an Operations Delivery Manager, effective communication is key. Be prepared to discuss how you have successfully built relationships with clients and team members in previous roles. Highlight any experience you have in managing teams or liaising with various stakeholders.
✨Demonstrate Attention to Detail
This role requires strong attention to detail, especially when preparing reports and managing accounts. During the interview, mention specific instances where your attention to detail made a significant impact on a project or task. This will reinforce your suitability for the position.
