At a Glance
- Tasks: Manage delivery performance metrics and governance systems hands-on in a dynamic tech environment.
- Company: Innovative tech company based in West London with a flexible work culture.
- Benefits: Market rates, outside IR35, remote work options, and potential for contract extension.
- Other info: Hands-on role with excellent opportunities for professional growth and development.
- Why this job: Make a real impact by directly influencing delivery performance and working with top-tier vendors.
- Qualifications: Experience in project management, Jira, and vendor performance management required.
The predicted salary is between 49500 - 60500 £ per year.
Delivery Performance & Governance Systems
Location: West London HQ, home based (1 to 2 days a week onsite)
Market rates, outside IR35 | 3 to 6 months initial, likely extension | Start: September
Morning: governance cadence with Tribe Heads and tier-1 vendor account managers. Afternoon: building the deck, updating the plan and configuring the Jira board yourself.
The role involves managing technology delivery across portfolios, through tribes and squads staffed by a mix of internal, offshore and strategic vendor partners. A standard performance metrics framework already exists in Jira, with rolled-up reporting in Jira Align comparing vendors and teams like for like. This role owns the delivery plan and governance that keeps it accurate, current and expanding.
What you will own:
- The delivery plan for evolving the performance and service management framework: SharePoint site build, extended Jira Align reporting, and pulling budget and finance data out of Excel and into Jira.
- Governance cadence with Leadership, Tribe Heads, the Agile Coach and the Dev team, plus the RAID log and escalation route.
- Onboarding new teams and vendors onto the standard metric and SLA set, including scoping legitimate variants through to delivered Jira and dashboard changes.
- Holding tier-1 vendors to agreed SLAs through structured review, escalation and pushing back on claimed exceptions.
The important bit: this is hands-on. No direct reports. No PMO analyst to hand the pack to. You build the reporting, the steering slides and the plan yourself, and you work directly in Jira and Jira Align rather than raising tickets and waiting.
What we need to see:
- Project management applied to a live operational capability, not a single discrete build.
- Genuinely hands-on: you have run the governance and produced the artefacts yourself, because you had no team or sat in a matrix where nobody reported to you.
- Jira and Jira Align at power or super user level, configuring rather than just consuming.
- Vendor performance management with tier-1 partners.
- Credibility with Heads of and vendor account managers from the first meeting.
- Delivery through influence, not authority.
Nice to have: SAFe or PI planning exposure, Power BI dashboard build, experience integrating finance data into a delivery reporting tool.
Applicants must be eligible to work in the UK.
Interested, or know someone who fits? Apply here or drop me a message.
Program Manager (Delivery Performance Metrics) in London employer: Staffworx
At Staffworx, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As a Senior Front-End Engineer in West London, you'll benefit from a hybrid working model, competitive salary, and opportunities for professional development, all while collaborating with a talented Agile team dedicated to innovation and excellence. Join us to make a meaningful impact in a supportive environment that values your growth and contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Program Manager (Delivery Performance Metrics) in London
✨Tap into Consulting Networks
Get active in local management consulting networks and organisations. Attend meetups, workshops, or webinars specific to consulting where you can connect with professionals who may know of temporary roles opening up at places like Staffworx. Don’t underestimate word-of-mouth – it’s massive in our field!
✨Show Off Your Skills in Real-Time
As a temporary hire, you need to demonstrate your value quickly. Consider creating a mini-case study or analysis relevant to the industry and share it on platforms like LinkedIn or even during networking events. This can be an impressive way to showcase your analytical skills and problem-solving prowess – just what consulting firms are looking for!
✨Check for Temporary Roles on Niche Job Boards
Look for temporary roles on specialised job boards for consulting gigs rather than just generic platforms. Websites like Consultancy.uk or even the Careers pages of major firms could have short-term projects or roles that are perfect for you to jump in at Staffworx.
✨Leverage University and Alumni Resources
If you’re fresh out of uni or connected with a local institution, take advantage of their career services and alumni networks. Many universities have exclusive connections to consulting firms seeking temporary help. Plus, it’s a great way to meet other aspiring consultants who might share leads about opportunities at Staffworx.
We think you need these skills to ace Program Manager (Delivery Performance Metrics) in London
Some tips for your application 🫡
Showcase Your Analytical Skills:In management consulting, employers love to see your problem-solving abilities right from the get-go. Be sure to highlight any relevant analytical projects you've worked on, particularly those that show how you tackled complex problems. If you’ve done any case studies or analysis during your studies, throw those in your CV!
Tailor Your Experience for the Role:Since this is a temporary position, your application should reflect your adaptability and relevant experience quite clearly. Focus on showcasing experiences that demonstrate your ability to hit the ground running, like previous projects, internships, or freelance gigs in consulting or project management.
Craft a Targeted Cover Letter:Your cover letter is your chance to sparkle! Use it to explain why you're interested in this temporary role at Staffworx and how your skills suit the specific project needs. Remember to mention how you can provide immediate value based on your past experiences.
Include Certifications or Relevant Training:If you've got any certifications like PMP, Six Sigma, or even coursework that’s super relevant, make sure to list those in your application. Management consulting can be competitive, and these extra qualifications can help you stand out in the recruitment process.
How to prepare for a job interview at Staffworx
✨Prepare for Case Studies
In management consulting, case study interviews are a big deal. Expect to tackle real-world business problems on the spot. We should practise structuring our thoughts, developing hypotheses, and presenting our solutions clearly, as this is what firms like Staffworx will want to see.
✨Show Off Your Problem-Solving Skills
You’ll need to demonstrate strong analytical skills and logical reasoning. Brush up on frameworks like SWOT or Porter's Five Forces, as these can come in handy. Think of instances from your experience where you tackled a complex issue—this could set you apart when speaking to Staffworx.
✨Highlight Your Adaptability
Since this is a temporary role, it's crucial we showcase our ability to hit the ground running. Have examples ready that illustrate how we've adapted quickly in past positions or projects. This shows that we can contribute effectively from day one at Staffworx.
✨Be Ready to Discuss Cultural Fit
Temporary roles often come with a focus on team dynamics. Prepare to discuss how we align with the values and culture at Staffworx. We want to highlight our teamwork experiences and how we can mesh with their consulting teams, making it clear that we're not just looking to fill a spot but to add value.
