At a Glance
- Tasks: Design and implement a delivery performance framework for technology partners.
- Company: Boutique consultancy focused on technology change in large enterprises.
- Benefits: Remote-first role with flexible working and competitive pay.
- Other info: Opportunity to work with senior leadership and drive significant change.
- Why this job: Make a real impact by improving delivery performance across global partners.
- Qualifications: Experience in delivery performance frameworks and strong data aggregation skills.
The predicted salary is between 63000 - 77000 £ per year.
Boutique Consultancy looking for experienced Delivery Performance & Governance Consultant.
Large enterprise organisation delivering its technology change portfolio through a multi-partner model, spanning global systems integrators, software vendors and specialist solutions providers.
Delivery is currently measured inconsistently across those partners, with each reporting in its own format, against its own definitions, on its own cadence. The result is that technology leadership has no single, comparable view of who is delivering well and who is not.
The CTO Office is bringing in an experienced consultant to fix that. The remit is to design and stand up a delivery performance framework that measures every delivery partner, against a consistent set of standards, and to build the assessment and reporting that turns that into an actionable executive view.
This is a build role. The consultant will define the framework, prove it against live delivery, and hand over a repeatable operating process. It is not a run role and it is not a procurement role: the focus is on how partners perform once engaged, not on how they are sourced or contracted.
Key Responsibilities
- Framework design
- Design a delivery performance framework applied consistently across all GSIs, software vendors and solutions providers
- Define the measurement model: delivery predictability, quality, throughput, schedule and cost performance, roadmap alignment, resourcing and capability, and delivery risk
- Establish how partners are segmented and what "good" looks like at each tier, so that a large GSI and a niche solutions provider are measured proportionately but comparably
- Set the standards, definitions and data requirements that partners report against, removing the current inconsistency in how each defines delivery progress
- Data, tooling and reporting
- Build the processes to aggregate delivery data across multiple sources, including Jira and Jira Align, roadmap and portfolio tooling, delivery plans, and partner-supplied reporting
- Create a consolidated roadmap and delivery view showing partner contribution and dependency across the portfolio
- Design executive scorecards, dashboards and reporting packs that translate multi-partner delivery data into insight the CTO Office and wider leadership can act on
- Reduce reliance on partner-authored narrative reporting in favour of verifiable data
- Assessment and governance
- Run the first cycle of partner assessments against the new framework and calibrate it based on what that reveals
- Establish the governance cadence: operational reviews, monthly performance reporting, quarterly business reviews with partners, and escalation routes
- Define the intervention model for underperformance, including performance improvement planning and the evidence base required to hold a partner to account
- Work with delivery leads, vendor management, procurement and finance so that delivery measurement aligns with contractual commitments without duplicating existing commercial governance
- Stakeholder engagement
- Partner directly with GSI and vendor account and delivery leads to agree data provision, definitions and reporting standards
- Present performance findings, trends and recommendations to the CTO Office and senior technology leadership
- Build credibility and buy-in across internal delivery teams, who will need to adopt the standards alongside the partners
Deliverables
- Delivery performance framework, measurement model and methodology
- Standardised KPI and metric set with agreed definitions and data sources
- Data aggregation process across Jira, roadmap tooling and partner reporting
- Consolidated roadmap and delivery performance view
- Executive scorecard and reporting pack templates
- Governance cadence, forum structure and RACI for ongoing operation
- Completed first-cycle partner assessment with findings and recommendations
Experience Required
- Proven track record designing and implementing delivery performance frameworks for external technology delivery partners in large, complex enterprise environments
- Direct experience measuring and governing the delivery performance of global systems integrators
- Strong hands-on capability with delivery data: aggregating from Jira, Jira Align, Azure DevOps, ServiceNow, Planisware or equivalent, and building the reporting layer above it
- Demonstrable experience producing executive-level scorecards and dashboards from multi-source delivery data
- Credible and comfortable operating at CTO, CIO and CxO level, and equally so with partner delivery leads
- Background in enterprise portfolio governance, delivery assurance, PMO leadership, service integration (SIAM) or technology delivery consulting
- Experience of holding delivery partners to account on performance, including improvement planning and evidence-based escalation
Desirable
- Experience within a multi-sourced or SIAM environment
- Familiarity with delivery metrics beyond schedule and cost, such as flow, predictability and quality measures
- Prior consulting background, whether Big 4 or boutique technology advisory
- Experience in large-scale or regulated organisations
Contract role, outside IR35, initial 3-6 months assignment, remote first, expect 1-2 days week onsite in West London.
Delivery Performance & Governance Consultant in London employer: Staffworx
At Staffworx, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As a Senior Front-End Engineer in West London, you'll benefit from a hybrid working model, competitive salary, and opportunities for professional development, all while collaborating with a talented Agile team dedicated to innovation and excellence. Join us to make a meaningful impact in a supportive environment that values your growth and contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Delivery Performance & Governance Consultant in London
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We think you need these skills to ace Delivery Performance & Governance Consultant in London
Some tips for your application 🫡
Showcase Your Analytical Skills:In management consulting, employers love to see your problem-solving abilities right from the get-go. Be sure to highlight any relevant analytical projects you've worked on, particularly those that show how you tackled complex problems. If you’ve done any case studies or analysis during your studies, throw those in your CV!
Tailor Your Experience for the Role:Since this is a temporary position, your application should reflect your adaptability and relevant experience quite clearly. Focus on showcasing experiences that demonstrate your ability to hit the ground running, like previous projects, internships, or freelance gigs in consulting or project management.
Craft a Targeted Cover Letter:Your cover letter is your chance to sparkle! Use it to explain why you're interested in this temporary role at Staffworx and how your skills suit the specific project needs. Remember to mention how you can provide immediate value based on your past experiences.
Include Certifications or Relevant Training:If you've got any certifications like PMP, Six Sigma, or even coursework that’s super relevant, make sure to list those in your application. Management consulting can be competitive, and these extra qualifications can help you stand out in the recruitment process.
How to prepare for a job interview at Staffworx
✨Prepare for Case Studies
In management consulting, case study interviews are a big deal. Expect to tackle real-world business problems on the spot. We should practise structuring our thoughts, developing hypotheses, and presenting our solutions clearly, as this is what firms like Staffworx will want to see.
✨Show Off Your Problem-Solving Skills
You’ll need to demonstrate strong analytical skills and logical reasoning. Brush up on frameworks like SWOT or Porter's Five Forces, as these can come in handy. Think of instances from your experience where you tackled a complex issue—this could set you apart when speaking to Staffworx.
✨Highlight Your Adaptability
Since this is a temporary role, it's crucial we showcase our ability to hit the ground running. Have examples ready that illustrate how we've adapted quickly in past positions or projects. This shows that we can contribute effectively from day one at Staffworx.
✨Be Ready to Discuss Cultural Fit
Temporary roles often come with a focus on team dynamics. Prepare to discuss how we align with the values and culture at Staffworx. We want to highlight our teamwork experiences and how we can mesh with their consulting teams, making it clear that we're not just looking to fill a spot but to add value.
