At a Glance
- Tasks: Design and implement a framework for measuring IT vendor performance across multiple partners.
- Company: Join a leading enterprise organisation in the tech sector.
- Benefits: Remote-first role with flexible working and competitive pay.
- Other info: Initial contract of 3-6 months with potential for extension.
- Why this job: Make a significant impact on vendor performance in a dynamic environment.
- Qualifications: Experience in vendor performance frameworks and strong data reporting skills required.
The predicted salary is between 60000 - 75000 £ per year.
IT Vendor Performance Manager / Consultant for enterprise organisation operating a multi-vendor technology delivery model, is looking for an experienced consultant to build a consistent framework for measuring and reporting on strategic vendor performance.
The role will design the plans, processes and reporting structures needed to give technology leadership a single, consolidated view of how major delivery partners and other tier-1 SIs are performing against contracted commitments, delivery quality and roadmap alignment.
- Design and implement an IT vendor performance management framework covering all strategic technology partners
- Define a standard set of KPIs and metrics (delivery quality, SLA adherence, cost, throughput, roadmap alignment, resourcing, risk) applied consistently across vendors
- Build processes to aggregate data from multiple sources, including Jira, roadmap/delivery tooling, contractual reporting and finance, into a single performance view
- Work with vendor management, procurement and delivery leads to align metrics with contractual SLAs and KPIs
- Partner directly with vendor account leads at SIs to agree data provision and reporting standards
- Vendor performance framework and methodology document
- Standardised KPI/metric set and data collection process
- Reporting templates and dashboards (roadmap view, delivery view, risk view)
Proven track record designing vendor or supplier performance frameworks within large, complex enterprise environments. Strong data aggregation and reporting background, ideally spanning Jira, roadmap tools (e.g. Jira Align, ServiceNow) and BI/reporting tools. Comfortable and credible operating at CxO level, translating operational detail into executive-level insight. Background in technology delivery governance, PMO, vendor management or IT strategy consulting. Experience within large-scale or regulated organisations (financial services, telecoms, retail or similar) advantageous. Experience standing up a PMO or governance function from scratch.
Contract role, outside IR35, initial 3-6 months assignment, remote first, expect 1-2 days week onsite in West London.
Category Manager IT H/F in London employer: Staffworx
At Staffworx, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As a Senior Front-End Engineer in West London, you'll benefit from a hybrid working model, competitive salary, and opportunities for professional development, all while collaborating with a talented Agile team dedicated to innovation and excellence. Join us to make a meaningful impact in a supportive environment that values your growth and contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Category Manager IT H/F in London
✨Tap into Consulting Networks
Get active in local management consulting networks and organisations. Attend meetups, workshops, or webinars specific to consulting where you can connect with professionals who may know of temporary roles opening up at places like Staffworx. Don’t underestimate word-of-mouth – it’s massive in our field!
✨Show Off Your Skills in Real-Time
As a temporary hire, you need to demonstrate your value quickly. Consider creating a mini-case study or analysis relevant to the industry and share it on platforms like LinkedIn or even during networking events. This can be an impressive way to showcase your analytical skills and problem-solving prowess – just what consulting firms are looking for!
✨Check for Temporary Roles on Niche Job Boards
Look for temporary roles on specialised job boards for consulting gigs rather than just generic platforms. Websites like Consultancy.uk or even the Careers pages of major firms could have short-term projects or roles that are perfect for you to jump in at Staffworx.
✨Leverage University and Alumni Resources
If you’re fresh out of uni or connected with a local institution, take advantage of their career services and alumni networks. Many universities have exclusive connections to consulting firms seeking temporary help. Plus, it’s a great way to meet other aspiring consultants who might share leads about opportunities at Staffworx.
We think you need these skills to ace Category Manager IT H/F in London
Some tips for your application 🫡
Showcase Your Analytical Skills:In management consulting, employers love to see your problem-solving abilities right from the get-go. Be sure to highlight any relevant analytical projects you've worked on, particularly those that show how you tackled complex problems. If you’ve done any case studies or analysis during your studies, throw those in your CV!
Tailor Your Experience for the Role:Since this is a temporary position, your application should reflect your adaptability and relevant experience quite clearly. Focus on showcasing experiences that demonstrate your ability to hit the ground running, like previous projects, internships, or freelance gigs in consulting or project management.
Craft a Targeted Cover Letter:Your cover letter is your chance to sparkle! Use it to explain why you're interested in this temporary role at Staffworx and how your skills suit the specific project needs. Remember to mention how you can provide immediate value based on your past experiences.
Include Certifications or Relevant Training:If you've got any certifications like PMP, Six Sigma, or even coursework that’s super relevant, make sure to list those in your application. Management consulting can be competitive, and these extra qualifications can help you stand out in the recruitment process.
How to prepare for a job interview at Staffworx
✨Prepare for Case Studies
In management consulting, case study interviews are a big deal. Expect to tackle real-world business problems on the spot. We should practise structuring our thoughts, developing hypotheses, and presenting our solutions clearly, as this is what firms like Staffworx will want to see.
✨Show Off Your Problem-Solving Skills
You’ll need to demonstrate strong analytical skills and logical reasoning. Brush up on frameworks like SWOT or Porter's Five Forces, as these can come in handy. Think of instances from your experience where you tackled a complex issue—this could set you apart when speaking to Staffworx.
✨Highlight Your Adaptability
Since this is a temporary role, it's crucial we showcase our ability to hit the ground running. Have examples ready that illustrate how we've adapted quickly in past positions or projects. This shows that we can contribute effectively from day one at Staffworx.
✨Be Ready to Discuss Cultural Fit
Temporary roles often come with a focus on team dynamics. Prepare to discuss how we align with the values and culture at Staffworx. We want to highlight our teamwork experiences and how we can mesh with their consulting teams, making it clear that we're not just looking to fill a spot but to add value.
