Boutique Consultancy looking for experienced Delivery Performance & Governance Consultant.
Overview
Large enterprise organisation delivering its technology change portfolio through a multi-partner model, spanning global systems integrators, software vendors and specialist solutions providers.
Delivery is currently measured inconsistently across those partners, with each reporting in its own format, against its own definitions, on its own cadence. The result is that technology leadership has no single, comparable view of who is delivering well and who is not.
The CTO Office is bringing in an experienced consultant to fix that. The remit is to design and stand up a delivery performance framework that measures every delivery partner, against a consistent set of standards, and to build the assessment and reporting that turns that into an actionable executive view.
This is a build role. The consultant will define the framework, prove it against live delivery, and hand over a repeatable operating process. It is not a run role and it is not a procurement role: the focus is on how partners perform once engaged, not on how they are sourced or contracted.
Key Responsibilities
Framework design
- Design a delivery performance framework applied consistently across all GSIs, software vendors and solutions providers
- Define the measurement model: delivery predictability, quality, throughput, schedule and cost performance, roadmap alignment, resourcing and capability, and delivery risk
- Establish how partners are segmented and what "good" looks like at each tier, so that a large GSI and a niche solutions provider are measured proportionately but comparably
- Set the standards, definitions and data requirements that partners report against, removing the current inconsistency in how each defines delivery progress
Data, tooling and reporting
- Build the processes to aggregate delivery data across multiple sources, including Jira and Jira Align, roadmap and portfolio tooling, delivery plans, and partner-supplied reporting
- Create a consolidated roadmap and delivery view showing partner contribution and dependency across the portfolio
- Design executive scorecards, dashboards and reporting packs that translate multi-partner delivery data into insight the CTO Office and wider leadership can act on
- Reduce reliance on partner-authored narrative reporting in favour of verifiable data
Assessment and governance
- Run the first cycle of partner assessments against the new framework and calibrate it based on what that reveals
- Establish the governance cadence: operational reviews, monthly performance reporting, quarterly business reviews with partners, and escalation routes
- Define the intervention model for underperformance, including performance improvement planning and the evidence base required to hold a partner to
Delivery Performance & Governance Consultant employer: Staffworx
At Staffworx, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As a Senior Front-End Engineer in West London, you'll benefit from a hybrid working model, competitive salary, and opportunities for professional development, all while collaborating with a talented Agile team dedicated to innovation and excellence. Join us to make a meaningful impact in a supportive environment that values your growth and contributions.
