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- Tasks: Manage calls and messages to support clients and healthcare staff after hours.
- Company: Leading staffing solutions company based in Glasgow.
- Benefits: Gain valuable experience in healthcare operations and flexible working hours.
- Why this job: Make a meaningful impact in healthcare staffing while developing your skills.
- Qualifications: Excellent communication skills and ability to handle urgent situations.
- Other info: Join a supportive team dedicated to improving care across the UK.
The predicted salary is between 36000 - 60000 £ per year.
A leading staffing solutions company based in Glasgow is seeking an Out of Hours Customer Support Advisor. You will be responsible for managing calls and messages outside standard working hours to ensure a seamless service for clients and healthcare staff. This role requires excellent communication skills and the ability to maintain composure in urgent situations. You will gain valuable experience in healthcare operations and provide crucial staffing support to care homes across the UK. Join us to make a meaningful impact in healthcare staffing.
Evening & Weekend Care Support Advisor in Glasgow employer: Staffscanner
Contact Detail:
Staffscanner Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Evening & Weekend Care Support Advisor in Glasgow
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare staffing industry, especially those who work in roles similar to the Evening & Weekend Care Support Advisor. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for those tricky interview questions! Think about scenarios where you had to stay calm under pressure or handle urgent situations. We all know that composure is key in this role, so practice your responses to show off your communication skills.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team in making a meaningful impact in healthcare staffing.
We think you need these skills to ace Evening & Weekend Care Support Advisor in Glasgow
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about managing calls and messages, make sure your written application highlights your communication skills. Use clear and concise language to demonstrate how you can keep things running smoothly, even in urgent situations.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the Evening & Weekend Care Support Advisor role. Mention any relevant experience in healthcare or customer support to really stand out.
Keep It Professional Yet Friendly: We want to see your personality shine through, but remember to keep it professional. Use a friendly tone in your writing that reflects our company culture while still being respectful and appropriate for a healthcare setting.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. This way, we can easily track your application and get back to you quicker. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Staffscanner
✨Know Your Stuff
Before the interview, make sure you understand the role of an Out of Hours Customer Support Advisor. Familiarise yourself with the healthcare staffing industry and the specific challenges faced by care homes. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since this role requires excellent communication skills, prepare examples from your past experiences where you've effectively communicated in urgent situations. Think about times when you had to remain calm under pressure and how you resolved issues. This will demonstrate your ability to handle the demands of the job.
✨Prepare for Scenario Questions
Expect scenario-based questions during the interview. Practice responding to hypothetical situations related to customer support in healthcare. For instance, how would you handle a distressed client or a staffing emergency? This will help you think on your feet and show your problem-solving abilities.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, team dynamics, or how they measure success in this role. This shows your enthusiasm and helps you determine if the company is the right fit for you.
