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For Companies At a Glance
- Tasks: Deliver outstanding client experiences and support advisors in a fast-paced environment.
- Company: Join a multi-award-winning financial services business with big ambitions.
- Benefits: Starting salary of £25,396 plus bonuses, 22-25 days holiday, and a pension scheme.
- Other info: Enjoy a supportive, tech-driven environment with excellent career growth potential.
- Why this job: Build a real career with clear progression and professional development opportunities.
- Qualifications: Experience in customer service or retail; strong organisation and communication skills.
The predicted salary is between 25396 - 30000 £ per year.
Join a fast-growing, multi-award-winning financial services business with 500+ employees and big ambitions. Based in modern offices near Newcastle city centre, this is your chance to build a real career.
Why apply?
- Clear progression path (including further development and qualifications)
- Supportive, tech-driven environment
- Competitive salary + bonus (OTE £34K)
The role
You’ll play a key part in delivering outstanding client experiences, supporting advisors, managing client portfolios, and improving processes that drive business success. It’s fast-paced, varied, and perfect for someone who enjoys responsibility and growth.
What we’re looking for
- Experience in customer service, admin, retail, or hospitality
- Strong organisation and communication skills
- Comfortable managing multiple tasks and deadlines
- Motivated, ambitious, and eager to learn (no finance experience needed)
- Interest in growing a career within the financial sector
What’s in it for you?
- Starting salary £25,396 + bonus (up to £750/month)
- 12-week structured training programme
- Career pathways into compliance, operations, leadership & more
- 22–25 days holiday + bank holidays
- Pension scheme & regular rewards
If you’re driven, organised, and ready to grow your career in a thriving industry, this could be the perfect next step.
Client Services Representative in Newcastle upon Tyne employer: STAFFPOWER GROUP
Contact Detail:
STAFFPOWER GROUP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Representative in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. It’s all about making connections that can help us get our foot in the door.
✨Tip Number 2
Prepare for the interview by researching the company and its values. We want to show that we’re not just interested in any job, but specifically in growing with this financial services business.
✨Tip Number 3
Practice common interview questions and answers. Let’s make sure we can confidently talk about our customer service experience and how it relates to the role of Client Services Representative.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows we’re serious about joining the team.
We think you need these skills to ace Client Services Representative in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match what we're looking for. Highlight any customer service or admin roles you've had, and don’t forget to mention your strong organisation and communication skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about the role and how your background makes you a great fit. Show us your motivation and ambition to grow within the financial sector.
Be Clear and Concise: When filling out your application, keep your answers clear and to the point. We love a well-structured application that’s easy to read. Remember, we’re looking for someone who can manage multiple tasks, so show us you can communicate effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at STAFFPOWER GROUP
✨Know the Company Inside Out
Before your interview, take some time to research the financial services business. Understand their values, mission, and recent achievements. This will not only impress the interviewers but also help you tailor your answers to align with their goals.
✨Showcase Your Customer Service Skills
Since the role involves delivering outstanding client experiences, be ready to share specific examples from your past roles in customer service, admin, or hospitality. Highlight how you handled challenging situations and ensured client satisfaction.
✨Demonstrate Your Organisational Skills
Prepare to discuss how you manage multiple tasks and deadlines. You could mention tools or methods you use to stay organised, such as to-do lists or project management software. This will show that you're capable of thriving in a fast-paced environment.
✨Express Your Ambition to Grow
Let them know you’re eager to learn and develop within the financial sector. Talk about your career aspirations and how you see this role as a stepping stone towards achieving them. This will demonstrate your motivation and commitment to the company.