As a Customer Service Specialist, you will play a key role in delivering positive outcomes for both clients and colleagues. You will support clients with their investment portfolios, work closely with Financial Advisors, and contribute to initiatives that improve client experience, processes, and procedures. This is a fast-paced phone heavy role offering excellent development opportunities, ideal for someone looking to build a long-term career within financial services. Key Responsibilities Manage and support a portfolio of client investment accounts Work in conjunction with Financial Advisors to deliver high-quality client service Maintain and organise paper and electronic filing systems Proactively contact clients to provide regular updates on their account Respond to product-specific client queries Identify opportunities to improve processes and escalate issues where appropriate Manage ad-hoc and delegated tasks on behalf of the aligned business leader Person Specification Experience
Customer Service Specialist employer: STAFFPOWER GROUP
As an Estimating Engineer at our Consett-based company, you'll join a dynamic team dedicated to excellence in the reverse engineering of industrial pumps. We pride ourselves on a supportive work culture that fosters employee growth and development, offering opportunities to enhance your skills in a hands-on environment. With a commitment to quality and innovation, we provide a unique chance to contribute to exciting projects while enjoying the benefits of working in a collaborative and forward-thinking atmosphere.
