Client Services Representative
Client Services Representative

Client Services Representative

Full-Time 25396 - 34000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Deliver outstanding client experiences and support advisors in a fast-paced environment.
  • Company: Join a multi-award-winning financial services business with big ambitions.
  • Benefits: Competitive salary, bonus potential, structured training, and career progression.
  • Other info: Enjoy 22–25 days holiday, a pension scheme, and regular rewards.
  • Why this job: Kickstart your career in finance with clear pathways and growth opportunities.
  • Qualifications: Experience in customer service or retail; strong organisation and communication skills.

The predicted salary is between 25396 - 34000 £ per year.

Join a fast-growing, multi-award-winning financial services business with 500+ employees and big ambitions. Based in modern offices near Newcastle city centre, this is your chance to build a real career.

Why apply?

  • Clear progression path (including further development and qualifications)
  • Supportive, tech-driven environment
  • Competitive salary + bonus (OTE £34K)

The role

You’ll play a key part in delivering outstanding client experiences, supporting advisors, managing client portfolios, and improving processes that drive business success. It’s fast-paced, varied, and perfect for someone who enjoys responsibility and growth.

What we’re looking for:

  • Experience in customer service, admin, retail, or hospitality
  • Strong organisation and communication skills
  • Comfortable managing multiple tasks and deadlines
  • Motivated, ambitious, and eager to learn (no finance experience needed)
  • Interest in growing a career within the financial sector

What’s in it for you?

  • Starting salary £25,396 + bonus (up to £750/month)
  • 12-week structured training programme
  • Career pathways into compliance, operations, leadership & more
  • 22–25 days holiday + bank holidays
  • Pension scheme & regular rewards

If you’re driven, organised, and ready to grow your career in a thriving industry, this could be the perfect next step.

Client Services Representative employer: STAFFPOWER GROUP

Join a dynamic and innovative financial services firm that prioritises employee growth and development in a supportive, tech-driven environment. With a clear progression path, competitive salary, and a comprehensive benefits package, including generous holiday allowances and a pension scheme, this is an excellent opportunity for those looking to build a meaningful career in the financial sector near Newcastle city centre.
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Contact Detail:

STAFFPOWER GROUP Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Services Representative

✨Tip Number 1

Network like a pro! Reach out to current employees on LinkedIn or attend industry events. It’s all about making connections that can help you get your foot in the door.

✨Tip Number 2

Prepare for the interview by researching the company and its values. Show us you’re genuinely interested in the role and how you can contribute to delivering outstanding client experiences.

✨Tip Number 3

Practice your communication skills! Whether it’s through mock interviews or casual chats with friends, being articulate and confident will set you apart when managing client portfolios.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows us you’re serious about joining our fast-growing team.

We think you need these skills to ace Client Services Representative

Customer Service Experience
Administrative Skills
Strong Organisation Skills
Communication Skills
Time Management
Ability to Manage Multiple Tasks
Motivation
Ambition
Eagerness to Learn
Interest in Financial Sector

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that match what we're looking for. Highlight any customer service or admin roles you've had, and don’t forget to mention your strong organisation and communication skills!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about the role and how your background makes you a great fit. Show us your motivation and ambition – we love to see that!

Be Clear and Concise: When filling out your application, keep your answers clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what really matters. Remember, we’re looking for someone who can manage multiple tasks efficiently!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re tech-savvy and ready to jump into our supportive environment!

How to prepare for a job interview at STAFFPOWER GROUP

✨Know the Company Inside Out

Before your interview, take some time to research the financial services business. Understand their values, recent achievements, and what sets them apart in the industry. This will not only impress your interviewers but also help you tailor your answers to align with their goals.

✨Showcase Your Customer Service Skills

Since the role involves delivering outstanding client experiences, be ready to share specific examples from your past roles in customer service, admin, or hospitality. Highlight how you handled challenging situations and went above and beyond for clients, as this will demonstrate your suitability for the position.

✨Demonstrate Your Organisational Skills

Prepare to discuss how you manage multiple tasks and deadlines effectively. You could mention tools or techniques you use to stay organised, such as prioritising tasks or using digital planners. This will show that you can thrive in a fast-paced environment.

✨Express Your Ambition to Learn and Grow

The company is looking for motivated individuals eager to develop their careers. Be sure to convey your enthusiasm for learning and any steps you've taken to further your knowledge in the financial sector, even if you don't have direct experience. This will highlight your commitment to personal and professional growth.

Client Services Representative
STAFFPOWER GROUP

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