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- Tasks: Provide expert advice and support to students, focusing on inclusion and hardship funds.
- Company: Dynamic London campus dedicated to student success and inclusion.
- Benefits: Gain valuable experience in a supportive environment with opportunities for professional growth.
- Why this job: Make a real difference in students' lives while advocating for their needs and rights.
- Qualifications: Degree level qualification or equivalent experience in student support and inclusion.
- Other info: Join a collaborative team and enhance your skills in a fast-paced university setting.
The predicted salary is between 36000 - 60000 £ per year.
We are looking to appoint an experienced, flexible and committed Student Advisor to join us at our London campus specialising in the areas of inclusion, University hardship funds and University processes and procedures. This is a fixed-term contract for maternity cover.
The post holder will manage individual student cases, ensure effective policy implementation, and act as an advocate for students alongside maintaining accurate records, preparing reports and collaborating with various departments to enhance student support and service delivery.
Qualified to degree level or equivalent professional qualification or experience, you’ll have demonstrable experience of providing one-to-one advice and guidance in general and particularly in matters related to inclusion and Disability provision and support in Higher Education. Evidence of understanding the support needs of students from diverse backgrounds, cultural differences and the ability to relate well to all students are required by this post.
The successful candidate will have a strong working understanding of the Equality Act and the implications for students with disabilities in a complex and fast paced environment. Your experience of managing student concerns through to resolution, together with your ability to build positive and highly effective working relationships quickly at all levels across the University, and with students, will ensure that you can achieve with impact.
Please note that this role requires an Enhanced level of Disclosure with the Disclosure & Barring Service (DBS).
Main Responsibilities- Offer specialist advice and guidance to all students on a range of topics, with a specialism in inclusion.
- Manage individual student cases related to a specialism, including assessing needs, providing tailored advice, and coordinating with other University departments to implement appropriate support and adjustments and to assess and award money to students from the University hardship funds.
- Ensure that University policies and procedures related to the relevant specialisms are effectively communicated and implemented, providing input on policy development and improvement based on student feedback and case outcomes.
- Act as an advocate for students within the relevant specialism, helping them to navigate University systems, access necessary resources, and resolve issues in order to make informed decisions about their academic and personal circumstances.
- Maintain accurate and confidential records of student interactions and cases and prepare reports on trends, challenges, and outcomes related to the relevant specialism to inform University policies and practices.
- Work closely with other University departments, external agencies, and support services to ensure a cohesive approach to student support and awareness-raising through participation in outreach activities, workshops, and training sessions.
Contact For Informal Discussion Tracy Walker, Student Advice Team Manager email: t.walker@staffs.ac.uk
Student Advisor (London) - Maternity Cover employer: Staffordshire University
Contact Detail:
Staffordshire University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Advisor (London) - Maternity Cover
✨Tip Number 1
Network like a pro! Reach out to current or former Student Advisors on LinkedIn or through university events. A friendly chat can give you insider info and maybe even a referral.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Brush up on the Equality Act and how it impacts students with disabilities. Show us you’re ready to advocate for students effectively.
✨Tip Number 3
Practice your one-to-one advice skills. Role-play scenarios with friends or family to get comfortable discussing sensitive topics. We want to see you shine in those student interactions!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Student Advisor (London) - Maternity Cover
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in inclusion and student support. We want to see how your background aligns with the role, so don’t hold back on showcasing your relevant skills!
Showcase Your Experience: When detailing your previous roles, focus on specific examples where you’ve provided one-to-one advice or managed student cases. We love seeing real-life scenarios that demonstrate your ability to advocate for students and navigate complex situations.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant to the role. We appreciate a well-structured application that makes it easy for us to see your qualifications at a glance.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Staffordshire University
✨Know Your Stuff
Make sure you brush up on the Equality Act and how it impacts students with disabilities. Familiarise yourself with the specific policies and procedures of the university, especially those related to inclusion and hardship funds. This knowledge will show that you're serious about the role and ready to advocate for students.
✨Showcase Your Experience
Prepare examples from your past roles where you've successfully managed student cases or provided one-to-one advice. Highlight any experience you have in working with diverse backgrounds and how you've tailored your support to meet individual needs. This will demonstrate your ability to relate well to all students.
✨Build Rapport
During the interview, focus on building a connection with the interviewers. Use active listening skills and engage with their questions thoughtfully. Show that you can quickly establish positive relationships, as this is crucial for the role of a Student Advisor.
✨Be Ready to Discuss Challenges
Think about potential challenges you might face in the role and how you would address them. Be prepared to discuss how you would handle difficult situations or conflicts with students, ensuring you convey your problem-solving skills and commitment to student advocacy.