At a Glance
- Tasks: Ensure campus safety, respond to incidents, and provide excellent customer service.
- Company: University of Staffordshire, committed to a secure and supportive environment.
- Benefits: Flexible 4 on 4 off shifts, competitive pay, and opportunities for personal growth.
- Other info: Physically active role with great career development potential.
- Why this job: Make a real difference in campus safety while engaging with diverse individuals.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 36000 - 60000 £ per year.
The University of Staffordshire is looking to recruit a Nights Security Officer for our Campus Security team. The team provides a service 24/7, 365 days a year, and this position will operate on a 4 on 4 off shift pattern working 10 or 12 hour shifts on permanent nights. This is a security role that varies from shift to shift.
Your primary role will be the safety and security of everyone on campus, responding to incidents and working within a busy control room. Our service provision offers much more. We are looking for someone who can provide excellent customer service, support vulnerable individuals, show compassion and empathy, and engage confidently with people from a variety of backgrounds and cultures.
This is a physically demanding role, where officers can walk between 20,000 to 30,000 steps a shift in all weathers, in response to incidents and calls from staff, students, and visitors. It is also technically demanding, with the regular use of PC-based systems.
Main Responsibilities:- Undertake patrols around the campus at regular intervals in line with strategic SOPs.
- Monitor and review CCTV to detect and prevent crime, and in response to incidents.
- Respond to incidents, logging actions taken and completing relevant documentation.
- Work closely with police and other emergency services.
- Provide first aid and mental health first aid in support of other services.
- Conduct health and safety checks.
- Deal with contractors and visitors, providing excellent customer service at all times.
- Ensure the physical security of the campus through the use of physical security measures and systems.
Campus Security Officer employer: Staffordshire University
Contact Detail:
Staffordshire University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Campus Security Officer
✨Tip Number 1
Get to know the campus! Familiarise yourself with the layout and key areas where incidents might occur. This will not only help you during your shifts but also impress during interviews when you can show your knowledge of the environment.
✨Tip Number 2
Practice your customer service skills. As a Campus Security Officer, you'll be engaging with students and staff from all walks of life. Role-play scenarios with friends or family to boost your confidence in handling various situations.
✨Tip Number 3
Stay fit and active! This role is physically demanding, so make sure you're ready for those long shifts. Regular exercise will help you keep up with the physical requirements and ensure you're alert and ready to respond to any incidents.
✨Tip Number 4
Apply through our website! We want to see your application, and applying directly gives you the best chance. Plus, it shows you're keen on joining our team at the University of Staffordshire!
We think you need these skills to ace Campus Security Officer
Some tips for your application 🫡
Show Your Passion for Security: When writing your application, let us know why you're excited about the role of Campus Security Officer. Share any relevant experiences or skills that highlight your commitment to safety and security on campus.
Highlight Customer Service Skills: Since this role involves engaging with a diverse range of people, make sure to emphasise your customer service experience. We want to see how you can provide support and empathy to students, staff, and visitors alike.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. This will help us understand your qualifications and experiences without any confusion.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Staffordshire University
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Campus Security Officer. Familiarise yourself with the job description and think about how your skills align with the requirements, especially in areas like customer service and incident response.
✨Showcase Your People Skills
This role requires engaging with a diverse range of individuals. Prepare examples from your past experiences where you've demonstrated compassion, empathy, and effective communication. Think about situations where you’ve supported vulnerable individuals or resolved conflicts.
✨Get Comfortable with Tech
Since the job involves using PC-based systems and monitoring CCTV, brush up on any relevant technology you might encounter. If you have experience with similar systems, be ready to discuss it. If not, show your willingness to learn and adapt.
✨Prepare for Physical Demands
As this role is physically demanding, be prepared to discuss your fitness and ability to handle long shifts. You might want to mention any relevant experiences that demonstrate your stamina and commitment to maintaining a safe environment.