At a Glance
- Tasks: Engage with international applicants and manage their admissions journey.
- Company: Dynamic university focused on international recruitment and student success.
- Benefits: Competitive salary, professional development, and a vibrant work environment.
- Other info: Join a supportive team with opportunities for growth and impact.
- Why this job: Make a real difference in students' lives while working in a fast-paced setting.
- Qualifications: Strong customer service skills and knowledge of UKVI regulations.
The predicted salary is between 36000 - 60000 £ per year.
We have an exciting opportunity within our Home Admissions team based in our Business to Markets function. This role is crucial to the delivery of our ambitious recruitment targets whilst also delivering an outstanding end‑to‑end service to our applicants. The role will be responsible for reviewing applications and making decisions on offers in line with internal policies and procedures and external compliance expectations. The post holder will work to prescribed service level agreements and strict deadlines. This role will require an individual who is committed to delivering outstanding customer service but enjoys working in a fast‑paced, competitive but highly‑regulated setting.
Fixed Term role until June 2026.
Main Responsibilities
- Provide a high quality and hyper‑personal service across our customer engagement platforms ensuring that prospective applicant enquiries are processed within ambitious service targets.
- Review applications and make offers within agreed parameters across UG, PGT and PGR from Home fee status applicants.
- Ensure applications and offers are processed in line with all relevant compliance frameworks, policies and procedures, such as UCAS, DfE, UKVI, UKCISA.
- Undertake outbound contact activity across our range of customer engagement platforms in line with the University\'s conversion strategy for Home and International customers.
- Mandatory staffing, on a rota basis, of key recruitment events including Offer Holder Days, Open Events, Clearing and other events throughout each recruitment cycle.
Admissions & Applicant Engagement Advisor in Stoke-on-Trent employer: Staffordshire University
As an Admissions & Applicant Engagement Advisor within our International Admissions team, you will thrive in a dynamic and supportive environment that prioritises professional development and outstanding customer service. Our commitment to fostering a collaborative work culture ensures that you will have access to ongoing training and growth opportunities, all while contributing to the university's ambitious international recruitment goals. Located in a vibrant academic setting, we offer a unique chance to engage with diverse stakeholders and make a meaningful impact on the lives of international students.
StudySmarter Expert Advice🤫
We think this is how you could land Admissions & Applicant Engagement Advisor in Stoke-on-Trent
✨Connect with Local Educational Institutions
Get involved with universities and colleges in your area, especially those that offer adult continuing education programmes. Attend open days or even guest lectures to network with faculty members and find out about potential job openings before they even get advertised.
✨Leverage Professional Education Networks
Join professional networks focused on adult education, such as the Adult Learning Australia or the International Society for Technology in Education. These communities often have job boards or can point you towards opportunities at places like Staffordshire University just waiting for the right candidate!
✨Showcase Your Passion for Lifelong Learning
In your interviews, share your own experiences and thoughts on lifelong learning. Highlight any courses or workshops you've taken recently to demonstrate your commitment to personal development and the importance of education. This is a big plus for roles in this field!
✨Apply Through Our Website
Don't forget to check out our careers page at Staffordshire University. Applying directly through our website not only makes your application stand out but also shows you're genuinely interested in joining us. We love seeing candidates who take that extra step.
We think you need these skills to ace Admissions & Applicant Engagement Advisor in Stoke-on-Trent
Some tips for your application 🫡
Highlight Your Experience in Education:When crafting your CV for the Admissions & Applicant Engagement Advisor role, make sure to emphasise any relevant experience in adult or continuing education. This could be teaching credentials, training sessions you've facilitated, or programmes you’ve developed. The more specific you can be about your contributions and outcomes, the better!
Showcase Your Interpersonal Skills:In the adult continuing education sector, strong communication and interpersonal skills are key. Use your cover letter to share specific examples of how you’ve worked with diverse groups or handled different learning styles. Let us see how you've engaged learners—you’re selling your teaching style here!
Connect Your Passion to Our Mission:At Staffordshire University, we value candidates who resonate with our mission to empower lifelong learners. Make sure your cover letter reflects your passion for adult education and your alignment with our goals. A genuine connection can really make your application stand out!
Keep it Professional Yet Personable:While it’s important to maintain professionalism in your application, don’t be afraid to let your personality shine through. We’re looking for someone who can connect with our learners, so a friendly, approachable tone can help convey that vibe in your written materials. Apply through our website and let us see the real you!
How to prepare for a job interview at Staffordshire University
✨Showcase Your Passion for Lifelong Learning
When interviewing for a role in adult continuing education at Staffordshire University, it's super important to highlight your passion for lifelong learning. Share personal anecdotes or experiences that demonstrate your commitment to education and how you've fostered a love for learning in others – this is something hiring managers love to see!
✨Prepare for Adult Education Methodologies
Be ready to dive into your knowledge of andragogy and educational theories during the interview. Expect questions about how you would adapt your teaching styles for adult learners – think about specific strategies you’ve used in the past and be prepared to discuss how they positively impacted your students.
✨Discuss Your Experience with Diverse Learners
At Staffordshire University, you’ll likely encounter a diverse range of adult learners, so don’t shy away from discussing your experience with different demographics. Be prepared to share your successes in engaging learners from varied backgrounds, and how your approach has adapted to meet their unique needs.
✨Demonstrate Your Ability to Collaborate
Given that this is a full-time role, teamwork will be essential. Be ready to talk about your experiences working in collaborative settings, whether it be with fellow educators, administrators, or community partners. Highlight specific projects where your collaborative efforts contributed to successful educational outcomes.
