Deputy Venues Manager

We're looking for charismatic and customer-focused managers, who are outstanding leaders with high expectations of themselves and their team. Most importantly though, you'll have a passion for creating more of the great experiences our students have come to love. The right candidate will be able to hit the ground running and help us to create the 'living room' of our campus.

Details of the role

• Hours: Full time, Annualised Hours. Predominantly term time flex with Christmas and New Year off.
• Holiday: 5 Weeks per year plus Bank Holidays pro rata (That's 33 days!)
• Start Date: August 2025 onwards
• Working Hours: Normally a 5 day shift pattern over the 7 day week, which will involve both early openings and late closing.

About Staffordshire University Students' Union

Staffordshire Students' Union is the student voice for the 13,500 students that form our community here at the University of Staffordshire. Our vision is that every Student will be proud to be a part of Staffs - that they'll be proud of their academic achievements, their University experience and their community. Our Venue Management Team is focused on the delivery of incredible and memorable experiences in our cafes, our bar, our nightclub and throughout a wide range of events and activities each week.

Benefits of working with us

• Convenient Campus based location
• Flexible annualised hours
• 33 days holiday increasing to 35 days after 5 years of service.
• Volunteering scheme
• Enhanced maternity and paternity pay
• Supported learning loans
• Employer matched pension scheme
• Employee Assistance Programme
• Eyecare vouchers

To be a successful Duty Venue Manager you will need:

Essential Criteria

• At least 12 months experience within the hospitality industry, preferably in a high-volume bar, club or entertainment environment.
• To be available to work operational hours which will include early opening, late closing and some weekends.
• Proven experience of taking responsibility for meeting/exceeding performance targets.
• Knowledge of relevant legislation (e.g. H & S, Food Safety, Licensing Law, etc).
• Strong leadership and management skills, with the knowledge and ability to inspire and motivate a large and diverse team.
• Effective organisational, administrative and time management skills.
• Able to communicate effectively with people at all levels.
• Strong problem-solving and decision-making abilities, with a calm, proactive and sensible approach.
• Good knowledge of Office 365, including everyday use of Sharepoint and Teams.

Desirable Criteria

• Experience of a higher education / campus environment.
• An understanding of the vision, values and service delivery of the Students Union.
• Knowledge of digital rota management systems (Staff Savvy used onsite).
• Knowledge of EPOS software (Fidelity Total Control Premier/GPOS used onsite).
• Holder of SIA licence and/or Personal Licence.
• Experience of working in a fast-moving catering operation.

Don't meet every single requirement? Studies have shown that women and people from black, Asian, Arab, Gypsy, Roma and Traveller communities are less likely to apply for jobs unless they meet every single qualification. We are dedicated to building a more diverse, inclusive, and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every point in the job description, we encourage you to apply anyway. You could be just who we are looking for.