Custody Detention Officer in Stoke-on-Trent

Custody Detention Officer – Northern Area Custody Facility, Stoke on Trent, ST1 5NP / Southern Area Custody Facility, Watling Street, Stafford, ST19 5PR

Salary: Total salary with Shift and Weekend Working Allowance Added: £33,215 – £37,676

Grade D: £24,747 – £28,071

Shift/Weekend Allowance: 20% Shift Allowance and 14.22% Weekend Working Allowance. To be added to the above salary.

Contract Type: Permanent

About The Opportunity

We have an exciting opportunity for you to join Staffordshire Police as a Custody Detention Officer (CDO). Full Driving License Required.

Custody Detention Officers (CDO’s) play a vital role in assisting with the secure detention, care and welfare of detained persons and their property. They support the safe operations of two operational custody suites: Northern Area Custody Facility and Watling Street Custody.

Duties

• Conduct non-intimate searches, record identity, log possessions, take fingerprints and DNA samples, photograph, complete drug testing on arrest and ensure secure placement in a cell.
• Ensure safety and well-being of detainees until transfer or release; provide bedding, food, support, reassurance.
• Make regular cell checks and maintain sanitary environment.
• Administration of custody IT systems and prepare detainees for court.
• Deliver safe and secure environment for detained persons in variety of criminal matters.
• Communicate effectively, show compassion, empathy, remain calm in volatile situations.
• Treat detainees with dignity, respect, de-escalate; reasonable force may be needed if unavoidable.
• Monitor cameras to ensure safety of high-risk vulnerable people.
• Liaise with solicitors, family members and partners in custody environment.

Initial 4 week training course followed by 3 weeks mentoring; competency portfolio completed.

Benefits

• Pension Scheme – Employers Pension contribution 21.5% Staffordshire Pension Fund
• Generous holiday entitlement, plus Bank Holidays.
• Flexible / Agile Working
• Sick pay scheme
• Fostering friendly policy
• Family friendly policies – maternity, paternity, parental leave, adoption, disability leave, carers leave
• Access to health and wellbeing support
• Eye care vouchers
• On site Gyms
• Staff associations
• Reward and Recognition
• Blue light Card
• Flexible working options
• Training and development opportunities
• Car lease scheme
• Cycle to work scheme
• Free Parking at selected sites
• Onsite catering facilities
• Access to Staff Networks
• Union support
• Financial products and services

Equality, Diversity and Inclusion

Staffordshire Police is fully supportive of Equality, Diversity and Inclusion and aims to employ a workforce that represents the community. Our vacancies are open to everyone; all appointments based on merit. We encourage and welcome applications from underrepresented groups: Black, Asian, minority ethnic backgrounds, female, people with disability, neurodivergent, LGBTQ+.

Application Information

Closing date: Friday 16th January 2026, 12:00 Midday.

Interview dates: 26th January to 4th February 2026.

Course start date: Monday 8th June 2026.

For more information: Home | Staffordshire Police. Please submit online form.

Email for positive action: positive.action@staffordshire.police.uk. Recruitment queries: hrrecruitment.team@staffordshire.police.uk.

Police vetting process: Join The Police (joiningthepolice.co.uk).