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- Tasks: Assist in processing firearms applications and manage communications within a specialist team.
- Company: Join Staffordshire Police, a forward-thinking organisation dedicated to community service.
- Benefits: Enjoy flexible working, generous holidays, and access to health and wellbeing support.
- Why this job: Make a difference in public safety while developing your skills in a dynamic environment.
- Qualifications: Strong administrative skills and ability to handle challenging customer interactions.
- Other info: Embrace diversity and inclusion in a supportive workplace with excellent career growth opportunities.
The predicted salary is between 24747 - 24747 £ per year.
Grade D: £24,747
Flexi Time
6-month Fixed Term Contract - Full Time 37 hours per week
Staffordshire Police is continually striving to deliver the best possible service for the county's residents, businesses and visitors. It is a fast-paced organisation, adaptive to modern policing needs and open to continual improvement. Everyone who works for the force has an important role to play in shaping the future of Staffordshire Police. The force seeks people who will champion new ways of working, be collaborative and agile and represent in a fair and ethical manner those that Staffordshire Police serves.
Reporting to the Firearms Licensing Office Supervisor, the post holder will work within the Firearms Licensing Unit located at Staffordshire Police HQ. The post holder will form part of a specialist team and have responsibility for processing all correspondence and applications relating to certificates prescribed by firearms and explosives legislation. This will include undertaking appropriate background checks using a multitude of IT databases having regard for GDPR. The post holder will have responsibility for recording and managing all communications in relation to firearm and explosives certification and will accurately maintain and update electronic databases.
The Post Holder's Core Tasks Will Focus On:
- Basic administration duties
- Electronic scanning and storage of files
- Process of certificate payments
- Maintaining databases in relation to such areas as enquiry allocation and recorded telephone renewals
The post holder will provide specialist advice and knowledge to colleagues, partners and other individuals and agencies in respect of firearm and explosives legislation. The post holder will work within a customer-based environment which at times will be challenging and potentially confrontational. Contact with the customer base will be via telephone, electronic and postal communication. Working within the Firearms Licensing Unit, the post holder will assist in the development and delivery of services offered by the unit in line with national guidelines.
In addition to your salary, you will have access to a range of benefits including:
- Pension Scheme - one of the best pension schemes in the country with guaranteed pension payable
- Generous holiday entitlement, plus Bank Holidays
- Flexible / Agile Working
- Sick pay scheme
- Fostering friendly policy
- Family friendly policies – maternity, paternity, parental leave, adoption, disability leave and carers leave
- Access to health and wellbeing support
- Eye care vouchers
- On site Gyms
- Staff associations
- Reward and Recognition
- Blue light Card
- Flexible working options
- Training and development opportunities
- Car lease scheme
- Cycle to work scheme
- Free Parking at selected sites
- Onsite catering facilities
- Access to Staff Networks
- Union support
- Financial products and services
Staffordshire Police / Staffordshire Fire and Rescue Service is fully supportive of Equality, Diversity and Inclusion and strives to employ a workforce that represents the community we serve. Our vacancies are open to everyone and all appointments are made based on merit. We encourage and welcome applications from all underrepresented groups which include: Black, Asian, and minority ethnic backgrounds, female, people who have a disability, those who are neurodivergent and persons of the LGBTQ+ community. We use positive action to encourage potential candidates from underrepresented groups through targeted step-In support and advice sessions. If you have the skills, experience and values, that here in Staffordshire Police / Staffordshire Fire and Rescue we pride ourselves on, then we would welcome you to apply.
Please Note: If You Are Successful At Interview And Commence Pre-employment Checks This Will Include Vetting.
Firearms Licensing Administrator Assistant in Stafford employer: Staffordshire Police
Contact Detail:
Staffordshire Police Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Firearms Licensing Administrator Assistant in Stafford
✨Tip Number 1
Get to know the role inside out! Familiarise yourself with firearms and explosives legislation, as well as the specific tasks mentioned in the job description. This will help you stand out during interviews and show that you're genuinely interested in the position.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with customers who may be confrontational, it's crucial to demonstrate your ability to handle challenging situations calmly and professionally. Role-play scenarios with friends or family to build your confidence.
✨Tip Number 3
Network with current or former staff at Staffordshire Police. They can provide valuable insights into the work culture and expectations. Plus, it’s a great way to get your name out there and show your enthusiasm for joining the team!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, keep an eye on any updates or tips we share about the hiring process – we’re here to help you land that job!
We think you need these skills to ace Firearms Licensing Administrator Assistant in Stafford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Firearms Licensing Administrator Assistant. We want to see how you can contribute to our mission at Staffordshire Police!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This helps us understand your qualifications quickly!
Show Your Passion: Let your enthusiasm for the role shine through! Share why you're excited about working in firearms licensing and how you can help improve services for our community. We love seeing candidates who are genuinely interested in making a difference.
Apply Through Our Website: Don’t forget to submit your application through our official website. It’s the best way to ensure we receive your details directly and can process your application efficiently. We can’t wait to hear from you!
How to prepare for a job interview at Staffordshire Police
✨Know Your Legislation
Familiarise yourself with firearms and explosives legislation before the interview. Understanding the key regulations will not only show your commitment but also help you answer questions confidently.
✨Demonstrate Your Admin Skills
Be prepared to discuss your experience with basic administration duties and database management. Bring examples of how you've maintained records or processed applications in previous roles to showcase your attention to detail.
✨Showcase Your Customer Service Skills
Since the role involves dealing with potentially confrontational situations, think of examples where you've successfully managed difficult customer interactions. Highlight your ability to remain calm and professional under pressure.
✨Emphasise Team Collaboration
Staffordshire Police values collaboration, so be ready to talk about your experience working in teams. Share specific instances where you contributed to a team goal or helped improve processes, demonstrating your adaptability and teamwork skills.