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- Tasks: Assist patients who have fallen and conduct Home Fire Safety Visits.
- Company: Join Staffordshire Fire & Rescue Service, dedicated to community safety.
- Benefits: Enjoy enhanced annual leave, a generous pension, and flexible working options.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Must have a full driving licence and experience working independently.
- Other info: Opportunities for career growth and commitment to equality and diversity.
The predicted salary is between 26500 - 29000 £ per year.
Staffordshire Fire & Rescue Service aims to provide a high standard of service to the community. Roles support the organisation’s aim of achieving a safer and more sustainable community, including conducting Home Fire Risk Checks, marketing the service, coordinating training, or handling calls in our contact centre. The Fire Health Partnership Technician – Falls Response is a substantive role based at Lichfield Community Fire Station. The post supports the Falls Response Service by attending non-urgent ICCC-triaged calls, assisting patients who have fallen with manual handling equipment, and carrying out Home Fire Safety Visits that include falls-prevention advice. The role also supports the Home from Hospital Team in transporting discharged patients home and providing tailored fire-prevention guidance.
Salary: Grade 6 - 31,537 – 34,434 plus shift allowance
Duration: Substantive
Location: Lichfield Fire Station
Hours: Shift between 0800 – 1900. Overtime may be required for falls calls or hospital discharges at the end of shift.
Responsibilities include:
- Respond to ICC calls, assisting patients who have fallen by safely carrying out manual handling and using appropriate lifting equipment.
- Work with colleagues to ensure safe movement and support of patients, providing resilience and operational assistance to the Home from Hospital Team based at Newcastle Community Fire Station.
- Carry out Home Fire Safety Visits, maintain accurate records, and complete data entry in line with data protection and security requirements.
- Adapt to changing demands, stay flexible, and undertake training to maintain skills and role competence.
- Provide high-quality patient interaction with professionalism, dignity, respect, clear communication, confidentiality and commitment to Equality & Diversity.
- Drive and maintain SFRS vehicles, ensuring they are clean, stocked, refuelled and fit for purpose.
- Carry out any other duties commensurate with the grade, as required by the Head of Prevent, Protect and Partnerships.
Person specification
Knowledge and Experience
Essential
- Experience of working alone efficiently and using initiative to meet demands
- Smart appearance and courteous conduct to convey confidence to the public
- Full Driving License (due to insurance restrictions applicants should be over 25 and have less than 6 penalty points)
Desirable
- Experience with specialist equipment such as Manger Camel/Elk lifting device or Raizer chair and patient handling techniques
- Experience of working with vulnerable groups
- First Response Emergency Care 3 Qualification
- Health and Safety and Information Security
Ensure compliance with Health and Safety and Manual Handling policies. Ensure data is maintained in accordance with Service Policy and applicable data protection legislation.
Disclosure and Barring Service (DBS) Check and Safer Recruitment
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires an Enhanced Adult DBS check before commencement. The Service is committed to safeguarding and promoting the welfare of adults and children, and operates a Safer Recruitment Policy. All applicants will undergo identity checks, employment history verification, and DBS checks. We expect staff and volunteers to uphold safeguarding standards.
Additional information
This vacancy is advertised both internally and externally. Details of key tasks and responsibilities can be found within the role profile. To apply, submit your CV and a cover letter outlining suitability.
Important dates
- Closing date for applications: 16 February 2026 (Midday 12:00)
- Interviews: 3 – 6 March 2026
- Commencement: Immediate (subject to notice period)
All communication regarding this vacancy will be issued via email; please check your email regularly.
Contact information
For role information, contact Katie Jones (Prevent Manager – Safeguarding and Partnerships) at 01785 898701 or Steph Cooper (HR) at 07528 083155. For application information, email recruitment@staffordshirefire.gov.uk or andreea.socol@staffordshirefire.gov.uk.
Benefits
- Enhanced Annual Leave Entitlement
- Generous Pension Scheme
- Access to Gyms & Fitness Advisor
- Free Parking at Most Sites
- Enhanced Maternity Package
- Occupational Health
- Well-being Champions
- Employee Assistance Programme (EAP)
- Eye Tests
- Flexible Working Scheme
- The Firefighter Charity
- Cycle Scheme
- Blue Light Card
- Flamesavers Rewards for rescue
- Say So Development Programme
- Trade Unions
- Career Breaks
- Physiotherapy
- TRiM Employment Network
- Fostering Friendly
Safeguarding
Staffordshire Fire and Rescue Service is committed to safeguarding and promoting the welfare of adults, children and young people. All staff and volunteers must share this commitment.
Equal opportunity
Staffordshire Fire and Rescue Service supports Equality, Diversity and Inclusion and encourages applications from underrepresented groups. Positive Action may be used to support applicants from these groups. For more information, email positive.action@staffordshirefire.gov.uk.
Fire Health Partnership Technician – Falls Response in Stone employer: Staffordshire Fire and Rescue Service
Contact Detail:
Staffordshire Fire and Rescue Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fire Health Partnership Technician – Falls Response in Stone
✨Tip Number 1
Get to know the company! Research Staffordshire Fire & Rescue Service and understand their mission. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to patient care and safety. Role-play with a friend or family member to boost your confidence and refine your answers.
✨Tip Number 3
Show off your skills! If you have experience with manual handling equipment or working with vulnerable groups, be sure to highlight these during your interview. Real-life examples can make a big impact!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to embrace the digital age of job applications.
We think you need these skills to ace Fire Health Partnership Technician – Falls Response in Stone
Some tips for your application 🫡
Show Your Passion: When writing your cover letter, let your enthusiasm for the role shine through! We want to see why you're excited about joining the Staffordshire Fire & Rescue Service and how you can contribute to our mission of a safer community.
Tailor Your CV: Make sure your CV highlights relevant experience that aligns with the job description. We’re looking for skills in patient handling, communication, and teamwork, so don’t be shy about showcasing those!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your qualifications and experiences are easy to understand. This helps us see your fit for the role quickly!
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way to ensure we receive your CV and cover letter directly, and it keeps everything organised on our end.
How to prepare for a job interview at Staffordshire Fire and Rescue Service
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of the Fire Health Partnership Technician – Falls Response. Familiarise yourself with Home Fire Risk Checks, falls-prevention advice, and the equipment you'll be using. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Experience
Be ready to discuss your previous experience, especially if you've worked with vulnerable groups or have used specialist equipment like the Manger Camel or Raizer chair. Prepare specific examples that highlight your skills in patient handling and your ability to work independently. This will demonstrate your suitability for the position.
✨Emphasise Communication Skills
Since this role involves high-quality patient interaction, be prepared to talk about how you communicate effectively with others. Share examples of how you've maintained professionalism and respect in challenging situations. This will reassure the interviewers that you can handle sensitive interactions with dignity.
✨Prepare Questions to Ask
Interviews are a two-way street, so think of insightful questions to ask your interviewers. Inquire about the training opportunities available, how the team collaborates during falls response calls, or what challenges they face. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
