At a Glance
- Tasks: Provide essential admin support to fire safety and response teams while engaging with the community.
- Company: Join Staffordshire Fire & Rescue Service, dedicated to keeping our community safe.
- Benefits: Enjoy flexible hours, generous leave, pension scheme, and access to fitness facilities.
- Other info: Temporary role with opportunities for personal growth and development.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Strong communication skills and experience in administration are essential.
The predicted salary is between 21500 - 24000 £ per year.
Business Support Assistant WSDG (Rugeley and Cannock) - Temporary
Do you want to make a difference in your community? Staffordshire Fire & Rescue Service prides itself on the high standard of service it provides and every role has an important part to play in helping keep Staffordshire safe.
Every role in Staffordshire Fire and Rescue, including those in the shared service, exists to support the overall aim of achieving a safer and more sustainable community. This can take many forms, including conducting Home Fire Risk Checks, marketing the service to the community, coordinating training, or taking calls in our contact centre.
As you can imagine, achieving our overall aim depends on a variety of people with a range of skills, backgrounds, and experiences.
About The Opportunity
Temporary Vacancy in the Western Service Delivery Group. Salary: Grade 4 (£25,183 - £27,269). Hours: 37 Hours (flexible working scheme in operation). Locations: Rugeley/Cannock Fire Stations. Status: Temporary vacancy, expected duration 12 months.
About The Role
Provide efficient and effective administrative support to the Response, Fire Safety Enforcement, and Prevent teams. Provide administrative and clerical support to Managers across the Western Service Delivery Group. Provide an inclusive and informative front of house service to stations within the Service Delivery Group.
Person Specification
- Good communication and interpersonal skills, by presenting a positive image.
- Experience in an administration environment with knowledge of office processes and procedures.
- Proven abilities of working as a team member, and evidence of maintaining an adaptable, flexible, and responsive approach to acquiring new skills is essential.
- Experience of Microsoft Office Suite (including Word, Excel and Outlook) and electronic management systems.
- The ability to show resilience under pressure when working alone and unsupervised, whilst achieving strict deadlines.
You will be required to attend any station within the Delivery Group as and when the workload dictates, and so should have use of a vehicle and a current full driving licence with business use insurance.
Additional Information
This vacancy is being advertised internally and externally. Closing date for receipt of application – 14th October 2025 Midday 12:00. All communication regarding this vacancy will be issued via email, so please check your email account on a regular basis.
In addition to your salary, you will have access to a range of benefits including:
- Enhanced Annual Leave Entitlement
- Generous Pension Scheme
- Access to Gyms & Fitness Advisor
- Free Parking at Most Sites
- Enhanced Maternity Package
- Occupational Health
- Well-being Champions
- Employee Assistance Programme (EAP)
- Eye Tests
- Flexible Working Scheme
- The Firefighter Charity
- Cycle Scheme
- Blue Light Card
- Flamesavers
- Rewards for rescue
- Say So
- Development Programme
- Trade Unions
- Career Breaks
- Physiotherapy
- TRiM
- Employment Network
- Fostering Friendly
Safeguarding
Staffordshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People and all staff and volunteers are expected to share this commitment.
Positive Action
Staffordshire Fire and Rescue Service is fully supportive of Equality, Diversity and Inclusion and strives to employ a workforce that represents the community we serve.
Business Support Assistant WSDG (Rugeley and Cannock) - Temporary in Stone employer: Staffordshire Fire and Rescue Service
Staffordshire Fire & Rescue Service is an exceptional employer dedicated to making a positive impact in the community. With a strong focus on employee well-being, we offer a range of benefits including enhanced annual leave, a generous pension scheme, and access to fitness facilities. Our inclusive work culture promotes personal growth and development, ensuring that every team member plays a vital role in achieving a safer and more sustainable community.
Contact Details:
Staffordshire Fire and Rescue Service Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Assistant WSDG (Rugeley and Cannock) - Temporary in Stone
✨Tip Number 1
Get to know the company! Research Staffordshire Fire & Rescue Service and understand their mission. This will help you tailor your approach during interviews and show that you're genuinely interested in making a difference in the community.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role. Personal connections can often give you an edge in the hiring process.
✨Tip Number 3
Prepare for the interview by practising common questions related to administrative support roles. Think about how your skills align with the job description, especially around communication and teamwork. We want you to shine!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Staffordshire Fire & Rescue Service. Don’t miss out on this opportunity!
We think you need these skills to ace Business Support Assistant WSDG (Rugeley and Cannock) - Temporary in Stone
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Business Support Assistant. We want to see how you can contribute to our mission of keeping Staffordshire safe!
Show Off Your Communication Skills:Since good communication is key for this role, don’t forget to showcase your interpersonal skills in your application. We love seeing candidates who can present a positive image and connect with others.
Highlight Relevant Experience:If you've got experience in an administrative environment or know your way around Microsoft Office, make sure to mention it! We’re looking for someone who can hit the ground running and support our teams effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at Staffordshire Fire and Rescue Service
✨Know Your Role
Before the interview, make sure you understand the responsibilities of a Business Support Assistant. Familiarise yourself with the tasks mentioned in the job description, like providing administrative support and conducting Home Fire Risk Checks. This will help you demonstrate how your skills align with their needs.
✨Showcase Your Communication Skills
Since good communication is key for this role, prepare examples of how you've effectively communicated in previous positions. Think about times when you presented a positive image or worked as part of a team. Practising these examples will help you articulate your experience confidently during the interview.
✨Demonstrate Flexibility and Resilience
The job requires adaptability and the ability to work under pressure. Be ready to discuss situations where you've had to be flexible or resilient, especially when facing tight deadlines. Highlighting these experiences will show that you're well-suited for the dynamic environment at Staffordshire Fire & Rescue Service.
✨Prepare Questions
Interviews are a two-way street, so come prepared with questions about the role and the team. Ask about the specific challenges the Business Support Assistant faces or how success is measured in the position. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
