At a Glance
- Tasks: Lead a vibrant library service, engaging the community and enhancing customer experiences.
- Company: Join Staffordshire County Council, a supportive and inclusive employer.
- Benefits: Flexible hours, community impact, and opportunities for career growth.
- Other info: Perfect for those passionate about libraries and community engagement.
- Why this job: Make a difference in your community while developing leadership skills.
- Qualifications: Experience in customer service and team leadership is essential.
The predicted salary is between 30000 - 40000 £ per year.
As Library Supervisor, you will play a central role in delivering a high‑quality, community‑focused service that is at the heart of local life. Working closely with the District Manager, you will help ensure the library runs smoothly, safely and effectively, while also driving new opportunities to engage residents, promote services and enhance the customer experience. This is an ideal role for someone who enjoys leading people, building partnerships and contributing to a service that has a meaningful impact every day.
This role involves working evenings and weekends onsite as follows, subject to change to reflect service need:
- Week 1: Monday 2 pm – 5 pm, Tuesday 9 am – 5 pm, Thursday 9 am – 5 pm, Friday 9 am – 5 pm
- Week 2: Monday 2 pm – 5 pm, Tuesday 9 am – 5 pm, Friday 9 am – 5 pm
- Week 3: Wednesday 9 am – 7 pm, Thursday 9 am – 5 pm, Friday 9 am – 5 pm
- Week 4: Tuesday 1 pm – 5 pm, Wednesday 9 am – 7 pm, Saturday 9 am – 4 pm
Main Responsibilities
- Help run the library day to day, delivering excellent service and high standards.
- Lead and support staff and volunteers through training and rota planning.
- Build strong customer relationships and connect people to the right services.
- Track performance and support continuous improvement.
- Maintain stock that is relevant, responsive and community‑focused.
- Help keep the library safe, welcoming and fit for purpose.
- Champion health and safety through checks, training and audits.
- Work with the Community Association, volunteers and partners to grow the local library and community offer.
- Step into front‑line duties to keep services running smoothly.
- Handle income and transactions accurately.
- Oversee events that drive participation, learning and connection.
The Ideal Candidate
- Experience working in a public‑facing service environment, with a strong customer‑focused approach.
- Proven ability to lead, supervise and motivate teams, including workforce planning, scheduling and delivering training.
- Experience in premises management, including health & safety compliance and operational oversight.
- Strong IT skills, including use of a variety of IT packages, social media and performance data monitoring.
- Financial awareness, including handling cash transactions and supporting income targets.
- Excellent communication and organisational skills, with the ability to build partnerships, engage communities and work flexibly across locations.
You will be required to adjust your timetable to cover absences of team members, for example, and so this would suit someone with the availability and flexibility to accommodate this. This is a fantastic opportunity to build a rewarding career in libraries in a community‑focused role. Join us and play a key role in delivering services that support learning, wellbeing and connection for local people.
Interviews will be held during the week starting 6 July. We value transferable skills, experiences and qualifications - consider applying or for an informal chat about the role by contacting Sonia Robottom, District Manager at: sonia.robottom@staffordshire.gov.uk.
As this position is subject to a criminal record check from the Disclosure and Barring Service, please disclose any relevant information in your application. Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all backgrounds and communities.
Library and Centre Onsite Supervisor in Wombourne employer: Staffordshire County Council
Staffordshire County Council is an exceptional employer, dedicated to fostering a supportive and inclusive work environment that prioritises community engagement and personal development. As a Library and Centre Onsite Supervisor, you will not only lead a passionate team but also have the opportunity to make a meaningful impact on local residents' lives through innovative library services. With flexible working hours, comprehensive training, and a commitment to employee wellbeing, this role offers a rewarding career path in a vibrant community setting.
Contact Details:
Staffordshire County Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Library and Centre Onsite Supervisor in Wombourne
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Staffordshire County Council, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Staffordshire County Council and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Library and Centre Onsite Supervisor in Wombourne
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Staffordshire County Council and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Staffordshire County Council
✨Get to Know Public Sector Values
Before your interview with Staffordshire County Council, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Staffordshire County Council.
