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- Tasks: Support economic development by managing information and ensuring timely funding payments.
- Company: Join Staffordshire County Council, a forward-thinking organisation focused on community and inclusivity.
- Benefits: Enjoy flexible working, career growth, and a supportive environment.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: NVQ Level 3 or equivalent experience, strong IT and communication skills.
- Other info: Dynamic role with opportunities for personal and professional development.
The predicted salary is between 28800 - 43200 £ per year.
At the heart of Staffordshire's economic development lies a vision to create a diverse, inclusive, and sustainable economy. By focusing on developing local skills, we aim to enable more people to access higher value, better‑paid jobs across a wide range of priority and locally important sectors. We have an exciting opportunity within the Skills and Employability Team for a Programme Support Officer.
The Programme Support Officer is accountable for the review of information returns from Providers to meet Programme Client Relationship Management System requirements and the timely payment of funding. The role will be based in Staffordshire Place 1, in the centre of Stafford town, with the option to work remotely. This is a 2 year Fixed Term position.
Main Responsibilities
- Review the return of information from Providers and Programme participants, resulting in the production of accurate and complete records and the timely payments of funding.
- Administer telephone and electronic correspondence with Providers and Programme participants and colleagues to ensure that enquiries are actioned efficiently and effectively.
- Support the procurement process and issuing of annual contracts by requesting documentation for due diligence, maintaining records to monitor the return of and collation of documentation to demonstrate procurement and contract compliance.
- Support the quality management processes and procedures by producing documentation in MS Office.
- Assist staff with decision making and the future development of the service by accessing and presenting data as requested, for example formatted spreadsheets, tables and graphs.
- Support the Programme Team with internal and external audits and preparation for inspection by external agencies through administrative tasks.
The Ideal Candidate
- Educated to at least NVQ Level 3 or equivalent experience in a similar role.
- Demonstratable knowledge and understanding of contract compliance.
- Demonstratable IT skills to support the development and delivery of quality systems, including digital formats.
- Experience of working in an administration/support role, including for internal and external audits.
- Effective interpersonal skills; listening, verbal and written communication skills with colleagues, across services and with external Partners.
- Attention to detail.
- Ability to present data that are accurate, well-presented and easy to use for the purpose and audience intended.
- Ability to plan, organise and prioritise workload to meet deadlines.
We’re happy to talk flexible working. We will be shortlisting applicants for this role week commencing Monday 23rd February 2026, with interviews due to take place on Monday 9th March 2026.
For an informal chat about the role please contact either: Mark Winfer, Finance & Compliance Manager at mark.winfer@staffordshire.gov.uk or Nick Lumley, Programme Manager at nick.lumley@staffordshire.gov.uk.
About Staffordshire County Council
We are no ordinary county council: Our Values: The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively. Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy: We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future. We look forward and race ahead – that goes for your career too.
Our Benefits
We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work‑life balance. In addition to your salary, as a member of staff, you will have access to our rewards and benefits.
As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment. Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all backgrounds and communities. As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers – we offer a guaranteed interview as long as your application meets the minimum criteria for the post.
Programme Support Officer in Whitby employer: Staffordshire County Council
Contact Detail:
Staffordshire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Programme Support Officer in Whitby
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those connected to Staffordshire County Council. A friendly chat can open doors and give you insider info about the Programme Support Officer role.
✨Tip Number 2
Prepare for the interview by practising common questions related to contract compliance and data presentation. We want you to shine, so think about how your skills match the job description and be ready to share examples!
✨Tip Number 3
Show off your IT skills! Brush up on MS Office, especially Excel, as it’s key for presenting data. Create a few sample spreadsheets or graphs to demonstrate your abilities during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Staffordshire County Council.
We think you need these skills to ace Programme Support Officer in Whitby
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Programme Support Officer role. We want to see how you can contribute to our vision of a diverse and inclusive economy!
Show Off Your Attention to Detail: Since this role involves reviewing information and ensuring accuracy, it’s crucial to demonstrate your attention to detail in your application. Use clear examples that showcase your ability to produce accurate records and manage data effectively.
Communicate Clearly: Effective communication is key! Make sure your written application is clear and concise. We love seeing well-structured statements that reflect your interpersonal skills and ability to engage with various stakeholders.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Staffordshire County Council
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Programme Support Officer. Familiarise yourself with the key tasks like reviewing information returns and supporting procurement processes. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your IT Skills
Since the job requires demonstrable IT skills, be prepared to discuss your experience with MS Office and any other relevant software. Bring examples of how you've used these tools to produce accurate records or present data effectively. This will highlight your ability to meet the programme's quality management needs.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and attention to detail. Think of scenarios where you've had to manage deadlines or handle audits. Prepare specific examples that showcase your organisational skills and how you prioritised tasks to meet those deadlines.
✨Engage with the Interviewers
Don’t forget that interviews are a two-way street! Prepare some thoughtful questions about the team dynamics or the future development of the service. This not only shows your enthusiasm but also helps you gauge if the role and the organisation align with your values and career goals.
