At a Glance
- Tasks: Support the People Services team by providing HR advice and guidance to staff and managers.
- Company: Join Staffordshire County Council, a dynamic and inclusive workplace.
- Benefits: Enjoy flexible working, a supportive environment, and access to great rewards.
- Other info: Guaranteed interview for applicants meeting minimum criteria; we value diversity and inclusion.
- Why this job: Make a real difference in HR while developing your skills in a collaborative team.
- Qualifications: Level 3 CIPD or equivalent experience, with strong communication skills.
The predicted salary is between 24000 - 28000 € per year.
We have an exciting opportunity for a People Service Advice and Guidance Assistant to join a dynamic and motivated People Services team within Staffordshire County Council, helping deliver Human Resource advice and guidance to all employees across the business. You will be assisting all managers and staff across the council, providing first line advice and guidance across the full range of People (Human Resources) policies and procedures. We adopt a hybrid working model and will discuss flexible working patterns with you on appointment.
Main Responsibilities
- Supporting the Advice and Guidance team in receiving and dealing with Human Resource related queries
- Learning about our policies, employment law and terms and conditions
- Communicating through a range of means such as face to face, phone, email to gain a full understanding of employee requests
- Developing strong working relationships with colleagues and managers across Staffordshire County Council
- Helping us to find ways we can improve the information and guidance that is made available to our customers
The Ideal Candidate
- Show us your passion for Human Resources and be keen to develop the People (Human Resource) Services front door
- Be qualified to Level 3 CIPD or have equivalent experience
- Have great communication skills; be able to effectively and confidently communicate to colleagues and customers
- Have experience in a customer focused setting
- Have the ability to understand and interpret policy and process to provide effective advice for managers and employees
- Enjoy working as part of a team
- Be competent in using ICT and Microsoft applications
Interviews are planned to take place on 2nd June 2026.
Our Benefits
We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance. In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire. Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all backgrounds and communities. As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post.
People Service Assistant - Advice and Guidance in Stafford employer: Staffordshire County Council
Staffordshire County Council is an excellent employer that prioritises the well-being and development of its employees. With a supportive work culture, flexible hybrid working options, and a commitment to equal opportunities, staff can thrive in their roles while enjoying a healthy work-life balance. The council also offers valuable growth opportunities within the Human Resources field, making it an ideal place for those passionate about making a difference in public service.
Contact Detail:
Staffordshire County Council Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land People Service Assistant - Advice and Guidance in Stafford
✨Tip Number 1
Network like a pro! Reach out to current employees at Staffordshire County Council on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on HR policies and employment law. Show us that you’re not just passionate about the role but also knowledgeable about what it entails. Confidence is key!
✨Tip Number 3
Practice your communication skills! Since you'll be dealing with queries face-to-face, over the phone, and via email, make sure you can articulate your thoughts clearly and confidently. Role-play with a friend if you need to!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace People Service Assistant - Advice and Guidance in Stafford
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for Human Resources shine through in your application. Share any relevant experiences or projects that highlight your commitment to the field and how you can contribute to our People Services team.
Tailor Your Application:Make sure to customise your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. We want to see how your background aligns with the role of People Service Assistant, so don’t hold back!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and structure your thoughts logically. This will help us understand your qualifications and how you can support our team effectively.
Apply Through Our Website:We encourage you to submit your application through our official website. It’s the best way to ensure your application gets to us directly and allows you to easily track your application status. Plus, it’s super simple!
How to prepare for a job interview at Staffordshire County Council
✨Know Your HR Policies
Before the interview, make sure you familiarise yourself with the key HR policies and procedures relevant to the role. This will not only help you answer questions confidently but also show your genuine interest in the position.
✨Practice Your Communication Skills
Since the role involves a lot of communication, practice articulating your thoughts clearly. You might want to do mock interviews with friends or family, focusing on how you convey information and advice effectively.
✨Show Your Customer Focus
Prepare examples from your past experiences where you've successfully handled customer queries or provided support. Highlighting your ability to understand and meet customer needs will resonate well with the interviewers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, ongoing projects, or how they measure success in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
