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- Tasks: Lead quality assurance efforts to enhance education and training for young people.
- Company: Join Staffordshire County Council, dedicated to community spirit and a better future.
- Benefits: Enjoy a supportive work environment and access to exclusive rewards and benefits.
- Why this job: Make a real impact on youth participation while developing your leadership skills.
- Qualifications: Experience in managing teams and knowledge of quality assurance tools required.
- Other info: Anonymised applications ensure fairness; guaranteed interviews for eligible candidates.
The predicted salary is between 28800 - 43200 £ per year.
We have an exciting opportunity within the Careers and Participation Service for a Quality Assurance Manager.
The Quality Assurance Manager will be required to work across the Careers and Participation Service to coordinate, develop, implement, and monitor the quality assurance framework, ensuring compliance with statutory duties for the participation of young people in education, employment, or training, as well as DFE NCCIS requirements.
The role will be based at Staffordshire Place 1, in the centre of Stafford town.
Main Responsibilities
- Work with a variety of stakeholders and partners to support the Careers and Participation Service in:
- Monitor the delivery of outcomes, using available resources to achieve best value for money.
- Manage the process and outcomes across the service from a quality of practice perspective.
- Quality assure and develop methodologies and tools for data collection and reporting, both quantitative and qualitative.
- Support the Head of Service in performance management by setting and monitoring KPIs.
- Manage a team of Data Administrators and Tracking and Engagement Advisers.
The Ideal Candidate
- Experience in managing, motivating, and mentoring staff, ensuring compliance with statutory and regulatory requirements.
- Ability to influence and negotiate with others to ensure service improvements are delivered and evidenced.
- Proactive in using initiative to motivate and develop a team through effective communication.
- Extensive knowledge of performance management, quality assurance tools, and reporting techniques.
- Understanding of Safeguarding, Prevent, Health and Safety, and Equality and Diversity legislation and policies.
- Ability to analyze, evaluate, and present information effectively to management.
- Advanced analytical skills, attention to detail, and excellent time management.
Shortlisting is scheduled for the week commencing 18 August, with interviews in early September.
For an informal chat, please contact Shaun Riley, Head of Service, at shaun.riley@staffordshire.gov.uk.
Our Recruitment Process
We anonymize applications during shortlisting to ensure fairness. Please complete your application fully, especially the supporting statement, to highlight what you bring to the role.
About Staffordshire County Council
We are committed to our values: community spirit, ambition, and a focus on a better future. Our benefits include a supportive working environment and access to our rewards and benefits program.
We are dedicated to safeguarding and promoting the welfare of children and vulnerable adults. Staffordshire County Council is an equal opportunities and Disability Confident employer. We offer a guaranteed interview scheme for applicants who meet the minimum criteria and support for care leavers.
This position is subject to a criminal record check from the Disclosure and Barring Service.
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Quality Assurance Manager employer: Staffordshire County Council
Contact Detail:
Staffordshire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Assurance Manager
✨Tip Number 1
Familiarise yourself with the specific quality assurance frameworks and methodologies relevant to the Careers and Participation Service. Understanding these frameworks will help you demonstrate your expertise during discussions with stakeholders.
✨Tip Number 2
Network with professionals in the field of quality assurance and education services. Engaging with others can provide insights into best practices and may even lead to valuable connections that could support your application.
✨Tip Number 3
Prepare to discuss your experience in managing teams and driving service improvements. Be ready to share specific examples of how you've motivated staff and ensured compliance with statutory requirements in previous roles.
✨Tip Number 4
Research Staffordshire County Council's values and recent initiatives. Tailoring your conversation to align with their community spirit and ambition can show your genuine interest in contributing to their mission.
We think you need these skills to ace Quality Assurance Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Quality Assurance Manager position. Tailor your application to highlight relevant experience and skills that align with the role.
Craft a Strong Supporting Statement: This is your chance to shine! Use the supporting statement to demonstrate how your experience meets the specific criteria outlined in the job description. Provide concrete examples of your achievements in quality assurance, team management, and performance monitoring.
Highlight Relevant Skills: Make sure to emphasise your analytical skills, attention to detail, and knowledge of quality assurance tools. Mention any experience you have with compliance and statutory requirements, as these are crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your application to eliminate any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key traits for a Quality Assurance Manager.
How to prepare for a job interview at Staffordshire County Council
✨Understand the Quality Assurance Framework
Familiarise yourself with the quality assurance framework relevant to the Careers and Participation Service. Be prepared to discuss how you would implement and monitor this framework, ensuring compliance with statutory duties.
✨Showcase Your Leadership Skills
Highlight your experience in managing and mentoring teams. Be ready to provide examples of how you've motivated staff and ensured compliance with regulatory requirements in previous roles.
✨Prepare for Stakeholder Engagement
Think about how you would work with various stakeholders and partners. Prepare examples of past experiences where you successfully influenced or negotiated service improvements.
✨Demonstrate Analytical Skills
Be ready to discuss your analytical skills and how you approach data collection and reporting. Prepare to explain methodologies you've developed for both quantitative and qualitative data.
