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- Tasks: Provide vital support to service users and agencies during emergency situations.
- Company: Local government authority dedicated to social care and community support.
- Benefits: Full-time position with flexible hours and a chance to make a difference.
- Why this job: Be a crucial part of the team ensuring safety for vulnerable individuals.
- Qualifications: Strong communication skills and organisational abilities are essential.
- Other info: Opportunity to work nights and weekends, making a real impact.
The predicted salary is between 30000 - 42000 £ per year.
A local government authority seeks a full-time Emergency Duty Service Call Taker to provide initial responses to service users and external agencies outside normal hours.
Responsibilities include:
- Managing referrals
- Maintaining records
- Supporting social workers
The ideal candidate will have:
- Excellent communication skills
- Strong organizational abilities
- A commitment to outstanding service
This role requires flexibility for night and weekend shifts, ensuring the safety and well-being of vulnerable individuals during critical times.
Evening/Night Emergency Duty Call Taker — Social Care in London employer: Staffordshire County Council
Contact Detail:
Staffordshire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Evening/Night Emergency Duty Call Taker — Social Care in London
✨Tip Number 1
Network like a pro! Reach out to people in the social care field, especially those who work in emergency services. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to emergency duty roles. Think about scenarios where you had to manage stress or communicate effectively, as these skills are crucial for the position.
✨Tip Number 3
Show your commitment to outstanding service by sharing examples of how you've gone above and beyond in previous roles. This will demonstrate your dedication to supporting vulnerable individuals during critical times.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Evening/Night Emergency Duty Call Taker — Social Care in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. We want to see how your background aligns with the responsibilities of managing referrals and supporting social workers.
Show Off Your Communication Skills: Since this role requires excellent communication, don’t shy away from showcasing your ability to convey information clearly. Use examples from past experiences where you’ve effectively communicated with service users or agencies.
Highlight Your Organisational Skills: Being organised is key in this role. Share specific instances where you’ve successfully managed multiple tasks or maintained records efficiently. We love to see how you keep things running smoothly!
Apply Through Our Website: We encourage you to apply directly through our website for a seamless application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Staffordshire County Council
✨Know Your Role Inside Out
Make sure you thoroughly understand the responsibilities of an Emergency Duty Call Taker. Familiarise yourself with the key tasks like managing referrals and supporting social workers. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role requires excellent communication, prepare examples from your past experiences where you've effectively communicated with service users or external agencies. Practising clear and concise responses will also help you shine during the interview.
✨Demonstrate Your Organisational Abilities
Be ready to discuss how you manage your time and keep records organised, especially under pressure. You might want to share specific strategies or tools you use to stay on top of your tasks, as this will highlight your suitability for the role.
✨Emphasise Your Flexibility
This position requires night and weekend shifts, so it's crucial to express your willingness to work these hours. Share any previous experiences where you've had to adapt your schedule, showing that you're committed to ensuring the safety and well-being of vulnerable individuals.
