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- Tasks: Provide vital support to service users and agencies during emergency situations.
- Company: Staffordshire Emergency Duty Service, dedicated to social work excellence.
- Benefits: Flexible hours, competitive pay, and the chance to make a real difference.
- Why this job: Join a passionate team and help those in need during critical times.
- Qualifications: Strong communication skills and a commitment to social work values.
- Other info: Opportunity for personal growth in a rewarding and impactful role.
The predicted salary is between 36000 - 60000 £ per year.
Staffordshire Emergency Duty Service (EDS) operates outside normal office hours, providing statutory social work support for both children and adults. We are seeking 1 x full-time Emergency Duty Service Call Taker to join our team and provide a professional response to all initial contacts from service users and external agencies, ensuring appropriate action is taken.
Your working hours:
- Monday to Friday: 5:00 PM - 8:00 AM
- Weekends
Emergency Duty Service Worker in London employer: Staffordshire County Council
Contact Detail:
Staffordshire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Emergency Duty Service Worker in London
✨Tip Number 1
Network like a pro! Reach out to people in the social work field, especially those who have experience with emergency services. They can provide insights and might even know about job openings that aren't advertised.
✨Tip Number 2
Prepare for the interview by brushing up on your crisis management skills. Think of real-life scenarios where you had to make quick decisions and how you handled them. This will show you're ready for the fast-paced environment of the Emergency Duty Service.
✨Tip Number 3
Don’t forget to showcase your communication skills! As a Call Taker, you'll need to convey information clearly and empathetically. Practice answering common interview questions while highlighting your ability to connect with service users.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Emergency Duty Service Worker in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills for the Emergency Duty Service role. We want to see how your background aligns with the responsibilities outlined in the job description.
Showcase Your Communication Skills: As a Call Taker, clear communication is key! Use your application to demonstrate your ability to convey information effectively. We love seeing examples of how you've handled challenging conversations or provided support in previous roles.
Be Honest and Authentic: We appreciate authenticity! Don’t be afraid to share your genuine motivations for applying to the Emergency Duty Service. Let us know why you’re passionate about supporting service users and how you can contribute to our team.
Apply Through Our Website: To make sure your application gets to us without a hitch, apply directly through our website. It’s the best way to ensure we receive all your details and can review your application promptly!
How to prepare for a job interview at Staffordshire County Council
✨Know Your Stuff
Make sure you understand the role of an Emergency Duty Service Worker. Familiarise yourself with the statutory social work support provided for both children and adults. Brush up on relevant legislation and best practices, as this will show your commitment and knowledge during the interview.
✨Showcase Your Communication Skills
As a Call Taker, you'll need to communicate effectively with service users and external agencies. Prepare examples of how you've handled difficult conversations or resolved conflicts in the past. This will demonstrate your ability to remain calm and professional under pressure.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think about potential situations you might face in the role and how you would respond. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Highlight Your Flexibility
Working outside normal office hours means flexibility is key. Be prepared to discuss your availability and willingness to adapt to changing circumstances. Sharing past experiences where you've successfully managed irregular hours or high-pressure situations will strengthen your case.
