Commercial Contract Manager in London

The Commercial Contract Manager is responsible for managing a portfolio of contracts throughout their lifecycle, working with a variety of stakeholders, providers and partners to drive continuous improvement and build collaborative relationships. Staffordshire County Council spends over £500m pa on purchasing services and supplies. A significant part of that spend is managed within the Commercial Team. This role ensures providers meet their obligations for contract compliance, effective performance, efficiency, service outcomes and value for money, with a focus on performance and quality. You will be responsible for maximising operational and financial performance whilst minimising risk, from contract inception to exit and re‐commission.

There are two permanent posts available, with flexibility for the right candidate:

• Post 1 – Full time (37 hours per week)
• Post 2 – Part time (22.2 hours per week)

Main responsibilities In this role you’ll:

• Present contract management of adult social care and health services for adults.
• Manage a portfolio of contracts for effectiveness, outcomes, service standards and value for money, with effective contractual governance.
• Design, develop, manage and monitor performance, outcomes and quality assurance frameworks.
• Ensure provider contract compliance, identify and address non‐compliance.
• Draft, issue and manage contract documentation including variations, notices, finance schedules, specifications and performance standards.
• Establish effective working relationships and engagement with stakeholders to assess contracts, services, feedback and customer insight; investigate complaints, disputes, respond to service failures and implement contingencies.
• Analyse, benchmark and report contract monitoring data to shape service improvements, monitor contract budgets and financial arrangements.
• Contribute to shaping service design, specifications, tender selection, assessing the impact of commissioning decisions, decommissioning and exit planning.

The ideal candidate You’ll have:

• A degree (level 6) or equivalent relevant experience.
• Good knowledge of contract management processes.
• Demonstrable experience of effective contract management within a commissioning, contracting or procurement environment, aimed at improving outcomes for people.
• Experience of managing relationships with external organisations.
• Excellent literacy and communications skills, including experience of producing clear, concise, high‐quality reports and presenting information to different audiences.
• Good IT skills and excellent numeracy and statistical skills, to gather and analyse complex data to evaluate options and translate into appropriate actions.

Interviews will be held on Wednesday 18th February 2026. Don’t feel you meet all the requirements? We value transferable skills, experiences and qualifications. For more information about the role please contact Cate Crawford and Deena Hughes, Commercial Team Leaders, via email: cate.crawford@staffordshire.gov.uk and deena.hughes@staffordshire.gov.uk.

Our recruitment process We anonymise applications during shortlisting to ensure only relevant information is considered. Please complete your application fully, especially the supporting statement, to highlight what you’ll bring to the role.

About Staffordshire County Council We are no ordinary county council. Our values are at the core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively. Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy: We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future. We look forward and race ahead – that goes for your career too.

Our benefits We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work‐life balance. In addition to your salary, as a member of staff you will have access to Our rewards and benefits – Careers at Staffordshire.

Equality and inclusion Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all backgrounds and communities. As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers, we offer a guaranteed interview as long as your application meets the minimum criteria for the post.