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- Tasks: Provide top-notch admin support to social work teams and manage children's records.
- Company: Join Staffordshire County Council, a community-focused organisation making a real difference.
- Benefits: Enjoy a supportive work environment, competitive salary, and great work-life balance.
- Why this job: Be part of a team that impacts children's lives while developing your career.
- Qualifications: GCSEs in English and Maths, IT skills, and experience with Microsoft Office.
- Other info: Flexible working options and commitment to diversity and inclusion.
The predicted salary is between 30000 - 42000 £ per year.
We have an opportunity for a Business Support Officer (PA to Social Worker), working within Corporate Operations, Business and Executive Support, Moorlands District Children and Families at the Leek Area Service Office. This is a full-time permanent position. We are looking for someone to provide a high level of business support administration to support social work practitioners teams. The hours of work are Monday-Thursday 8.30am-5.00pm and Friday 8.30am-4.30pm. You will be predominantly office based, although some home working is arranged on a rota basis depending on the demands of the service.
Main Responsibilities
- Provide a high level of administrative support to Practitioners, as part of the Business Support Team, consistent with Directorate Standards and to improve and maintain information data on the Client Information System.
- Be responsible for maintenance of children's electronic records, creating and recording referrals, actioning step-up/step-down requests, transfer and closure of cases accurately inputting information into our Client Information System to ensure the district meets its relevant Performance Indicators.
- Data cleanse and audit records to ensure accurate and complete records for performance management.
- Co-ordinate the administrative requirements following a child's entry into the care of Staffordshire County Council.
- Support Practitioners in the use of PowerBI.
- Provide on the job IT training and support to Practitioners in all areas of our IT systems.
- Produce high-quality word-processed documents.
- Be responsible for the servicing of statutory meetings including sending out invitations, attendance and minute taking and the production and distribution of records to agreed timescales.
- Process day to day financial transactions within the office in accordance with financial regulations.
The Ideal Candidate
- GCSE English and Maths.
- IT Qualification (ICDL Advanced (L3) or equivalent).
- NVQ 3 in Business Administration.
- Good written and oral communication skills.
- Experience of using Microsoft Office 365 and computer-based information systems in an office environment.
- The ability to work independently, with minimal supervision.
If you require any further information about the job, please contact Tracy Egan, Business Support Team Leader at tracy.egan@staffordshire.gov.uk.
Our Recruitment Process
We anonymise applications during shortlisting to ensure only relevant information is considered. Please complete your application fully, especially the supporting statement, to highlight what you'll bring to the role.
About Staffordshire County Council
We are no ordinary county council. Our Values: The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively. Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy. We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future. We look forward and race ahead - that goes for your career too.
Our Benefits
We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance. In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire.
As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment. Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all backgrounds and communities. As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post.
Business Support Officer (PA to Social Worker) in London employer: Staffordshire County Council
Contact Detail:
Staffordshire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer (PA to Social Worker) in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Staffordshire County Council on LinkedIn. A friendly chat can give us insider info about the role and help us stand out.
✨Tip Number 2
Prepare for the interview by practising common questions related to business support and social work. We can even role-play with a friend to boost our confidence and refine our answers.
✨Tip Number 3
Showcase our skills! Bring examples of how we've used Microsoft Office 365 or managed data effectively in previous roles. This will demonstrate our capability to handle the responsibilities listed in the job description.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our application to highlight how we align with Staffordshire's values.
We think you need these skills to ace Business Support Officer (PA to Social Worker) in London
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your relevant skills in your application. We want to see how your experience aligns with the responsibilities of the Business Support Officer role, especially your admin skills and IT knowledge.
Tailor Your Supporting Statement: Your supporting statement is your chance to shine! Tailor it to reflect how you meet the job requirements and what you can bring to our team. Be specific about your past experiences and achievements.
Keep It Professional: While we love a friendly tone, remember to keep your application professional. Use clear language and check for any spelling or grammar mistakes before hitting send. First impressions count!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets to us directly and is considered promptly. Don’t miss out!
How to prepare for a job interview at Staffordshire County Council
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Business Support Officer. Familiarise yourself with the tasks mentioned in the job description, like maintaining children's electronic records and supporting practitioners with IT training. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As this role requires good written and oral communication skills, prepare to discuss examples from your past experiences where you've effectively communicated with team members or clients. You might even want to bring along a sample of high-quality documents you've produced, as this can really impress the interviewers.
✨Be Ready for Practical Scenarios
Expect to face situational questions during the interview. Think about how you would handle specific scenarios related to data management or administrative support. Practising these responses can help you feel more confident and articulate during the actual interview.
✨Demonstrate Your IT Proficiency
Since the role involves using Microsoft Office 365 and other IT systems, be prepared to discuss your experience with these tools. If you have any certifications, like the ICDL Advanced, mention them! Showing that you're tech-savvy will give you an edge over other candidates.
