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For Companies At a Glance
- Tasks: Support the community in improving local roads and enhancing satisfaction.
- Company: Staffordshire County Council, committed to community development and inclusivity.
- Benefits: Flexible working arrangements and a supportive environment for all backgrounds.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Experience with data, customer service skills, and attention to detail.
- Other info: Guaranteed interview for applicants meeting minimum criteria.
The predicted salary is between 28800 - 43200 £ per year.
Are you passionate about improving local roads and enhancing community satisfaction? If so, come and join our team and play a vital role in delivering high-quality highway services and making a positive impact in our community. We are committed to fixing more roads and improving transport and digital connections and we are making a significant investment into our network. To ensure we can deliver our ambitious Highways Transformation we are looking to grow our team and develop talent for the future.
Main Responsibility
- Support the local Community Highways team to provide a community-based approach to the delivery of the highway service, improving elected member and community satisfaction.
- Provide a first‑line response to enquiries and be the go‑to person for community enquiries related to highways.
- Interrogate digital records and GIS systems.
- Collate information to respond to requests.
- Support the production of reports and programmes of work.
The Ideal Candidate
- Have experience of working with complex data and responding to written and verbal enquiries.
- Have business administration experience or equivalent qualifications.
- Have excellent customer service skills.
- Have an ability to interpret maps with a good attention to detail.
We’re happy to discuss flexible working arrangements. Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all backgrounds and communities. As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers, we offer a guaranteed interview as long as your application meets the minimum criteria for the post.
Community Highway Support Officer (Lichfield) employer: Staffordshire County Council
Contact Detail:
Staffordshire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Highway Support Officer (Lichfield)
✨Tip Number 1
Network like a pro! Reach out to people in the highways and community services sector. Attend local events or join online forums where you can connect with professionals. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show your passion for community improvement! When you get the chance to chat with potential employers, share your ideas on how to enhance local roads and community satisfaction. This will show them you're not just looking for a job, but you genuinely care about making a difference.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of GIS systems and data interpretation. Be ready to discuss how your skills can help improve highway services. We want to see that you can hit the ground running!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s make this happen together!
We think you need these skills to ace Community Highway Support Officer (Lichfield)
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for improving local roads and community satisfaction. Share any relevant experiences or projects that highlight your commitment to making a positive impact in the community.
Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences mentioned in the job description. We want to see how your background aligns with our goals in delivering high-quality highway services.
Highlight Your Data Skills: Since working with complex data is key for this role, be sure to showcase your experience in handling data and responding to enquiries. Mention any tools or systems you’ve used, especially if they relate to GIS or digital records.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Staffordshire County Council
✨Know Your Community
Before the interview, take some time to research the local community and its specific highway needs. Understanding the challenges and opportunities in Lichfield will show your passion for improving local roads and enhance your credibility during the discussion.
✨Showcase Your Data Skills
Since the role involves working with complex data and GIS systems, be prepared to discuss your experience with these tools. Bring examples of how you've successfully interrogated data or produced reports in previous roles to demonstrate your analytical skills.
✨Customer Service is Key
Highlight your customer service experience and be ready to share specific examples of how you've handled enquiries or resolved issues. This will illustrate your ability to be the go-to person for community enquiries related to highways.
✨Attention to Detail Matters
Given the importance of interpreting maps and details in this role, practice discussing your attention to detail. You might want to prepare a scenario where your meticulousness made a difference in a project or task, showcasing your suitability for the position.