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- Tasks: Support Social Workers by managing enquiries, meetings, and administrative tasks.
- Company: Join Staffordshire County Council, a community-focused organisation making a real difference.
- Benefits: Enjoy a supportive work environment, competitive salary, and work-life balance.
- Why this job: Be part of a team that directly impacts children and families in your community.
- Qualifications: Strong communication, organisation, and note-taking skills are essential.
- Other info: Flexible part-time role with opportunities for career growth and development.
The predicted salary is between 1300 - 1800 £ per month.
Business Support is key to the success of our Children's Services because our Business Support teams are there, making sure things run smoothly, so that our frontline colleagues can deliver for children and families in the community. All that work in the background doesn’t just happen; it takes dedicated colleagues, taking pride in their work and seeing a purpose in the work they are doing. As part of a Business Support team, you will be supporting Social Workers working in the Cannock District. This is a part-time role working across 4 days, Tuesday to Friday. The hours of work are 9.30am - 4.00pm.
Main Responsibilities
- You will support the team as a first point of contact, ensuring children, families, partners and stakeholders are received with a professional/knowledgeable response to enquiries in a timely manner.
- Support Practitioners' workload, convene and attend meetings, including statutory multi-agency meetings, coordinating the circulation of agendas and relevant papers, taking and distributing appropriate notes, minutes and actions.
- Complete a range of administrative tasks.
- Accurately input and maintain information systems, ensuring children's/families/system records are kept up to date.
- Undertake a range of financial transactions as directed, including placing orders for services/equipment, including the use of Purchasing Cards, monitor and maintain financial records.
- Maintain knowledge of legislation, policies, guidance, processes and best practice relating to the service area.
The Ideal Candidate
- Good communication skills because you’ll interact with lots of people across the organisation and externally through phone, in person and email.
- Good organisation skills and attention to detail, as you’ll be keeping data updated and you’ll be working to deadlines.
- Good note-taking skills to service meetings.
- A flexible approach to work as sometimes things can change, and so you’ll need to be able to prioritise work and sometimes change tasks quickly.
- A passion to always give the best service.
Interview will be held week commencing 2nd February 2026. Don’t feel you meet all the requirements? We value transferable skills, experiences, and qualifications, so consider applying anyway or for an informal chat about the role please contact Trudy Cresswell, Business Support Team Leader at: Trudy.cresswell@staffordshire.gov.uk or Wendy Littlehales, Business Support Manager at: wendy.littlehales@staffordshire.gov.uk.
Our Recruitment Process
We anonymise applications during shortlisting to ensure only relevant information is considered. Please complete your application fully, especially the supporting statement, to highlight what you’ll bring to the role.
About Staffordshire County Council
We are no ordinary county council. Our Values are the core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively. Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy: We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future. We look forward and race ahead - that goes for your career too.
Our Benefits
We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance. In addition to your salary, as a member of staff, you will have access to our rewards and benefits.
As an Authority, we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment. Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all backgrounds and communities. As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post.
Business Support Officers PA to Social Workers in Cannock employer: Staffordshire County Council
Contact Detail:
Staffordshire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officers PA to Social Workers in Cannock
✨Tip Number 1
Network like a pro! Reach out to current or former employees in Business Support roles. They can give you the inside scoop on what it’s really like and might even put in a good word for you.
✨Tip Number 2
Prepare for your interview by practising common questions related to the role. Think about how your skills match what they’re looking for, especially around communication and organisation.
✨Tip Number 3
Show your passion! When you get the chance to chat with them, let your enthusiasm for supporting children and families shine through. It’s all about making that personal connection.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the details you need to tailor your approach.
We think you need these skills to ace Business Support Officers PA to Social Workers in Cannock
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for supporting children and families in your application. Share why you’re excited about the role and how you can contribute to making a difference in the community.
Be Detailed in Your Supporting Statement: This is your chance to shine! Make sure to highlight your relevant skills and experiences that align with the job description. We want to know how your background makes you a great fit for the Business Support team.
Keep It Professional: Remember, you’ll be the first point of contact for many people. Use clear and professional language throughout your application. This will show us that you understand the importance of communication in this role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure your application gets to us directly and is considered in the recruitment process. Don’t miss out!
How to prepare for a job interview at Staffordshire County Council
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Business Support Officer. Familiarise yourself with the key tasks like supporting social workers, managing meetings, and maintaining records. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since good communication is crucial for this position, prepare examples of how you've effectively interacted with colleagues or clients in the past. Think about times when you handled enquiries professionally or resolved issues quickly. This will highlight your ability to be the first point of contact and represent the team well.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage your time and keep track of multiple tasks. You might want to share specific tools or methods you use to stay organised, especially when working to deadlines. This will reassure the interviewers that you can handle the administrative side of the job efficiently.
✨Emphasise Your Flexibility
The job requires a flexible approach, so think of examples where you've adapted to changing circumstances or priorities. Whether it was shifting tasks quickly or taking on new responsibilities, showing that you can pivot when needed will make you stand out as a candidate who can thrive in a dynamic environment.
