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- Tasks: Support Children’s Services by managing business functions and attending statutory meetings.
- Company: Join Staffordshire County Council, dedicated to community welfare and employee development.
- Benefits: Enjoy flexible working, a supportive environment, and access to a rewards programme.
- Why this job: Make a real impact in children's lives while developing your skills in a collaborative team.
- Qualifications: NVQ Level III in Business Administration or equivalent; strong IT and communication skills required.
- Other info: Fixed-term role until March 2026 with opportunities for home working on a rota basis.
The predicted salary is between 30000 - 42000 £ per year.
Business Support is key to the success of our Children’s Services because our Business Support teams are there, making sure things run smoothly, so that our frontline colleagues can deliver for children and families in the community. All that work in the background doesn’t just happen, it takes dedicated colleagues, taking pride in their work and seeing a purpose in the work they are doing.
The post holder will be predominantly office based, although some home working is arranged on a rota basis depending on the demands of the service. This is a fixed-term, full-time position (37 hours per week) until the end of March 2026.
Main Responsibilities
You will provide core business functions and work closely with team managers, social workers, professionals, and partners. This includes attending and servicing statutory meetings across the district. You will need full knowledge of Microsoft Office 365 and the ability to utilise its main applications. Your duties will include chasing workers for paperwork to meet deadlines, inputting and cleansing data in our database to ensure accuracy, and supporting financial processes such as ordering equipment and handling cash payments. Additionally, you will support wider office functions to ensure the delivery of business support services.
The Ideal Candidate
Working in Business Support requires teamwork, good organisational skills, and a good level of IT competency. You should have:
- NVQ Level III in Business Administration or equivalent
- An IT qualification equivalent to ECDL or similar
- Good communication skills for interaction across the organisation and externally via phone, in person, and email
- Strong organisational skills and attention to detail to keep data updated and meet deadlines
- A flexible approach to work to adapt to changing priorities
- A passion for providing excellent service
If you\’re unsure whether your experience or skills are suitable, please contact the recruiting manager, Claire Rushton (Business Support Team Leader), at claire.rushton@staffordshire.gov.uk for more information. Interviews will be held on Monday, 11th August 2025.
About Staffordshire County Council
We are committed to our values, which are shaped by colleague feedback and best practices. We foster a community spirit and a sense of belonging, aiming for a better future with ambitious goals. We offer a supportive working environment that promotes work-life balance and employee development.
Our benefits include access to our rewards and benefits program, details of which can be found here.
Our Recruitment Process
We are dedicated to safeguarding and promoting the welfare of children, young people, and vulnerable adults. Staffordshire County Council is an equal opportunities and Disability Confident employer, encouraging applications from all backgrounds and communities. We offer a guaranteed interview scheme for applicants whose application meets the minimum criteria, supporting our commitments to diversity and inclusion.
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Business Support Officer - Statutory Services employer: Staffordshire County Council
Contact Detail:
Staffordshire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer - Statutory Services
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Business Support Officer in statutory services. Understanding the nuances of the role will help you articulate how your skills and experiences align with the job during any discussions or interviews.
✨Tip Number 2
Network with current or former employees in similar roles. They can provide valuable insights into the work culture and expectations, which can help you tailor your approach when discussing your fit for the position.
✨Tip Number 3
Brush up on your Microsoft Office 365 skills, especially applications like Excel and Word. Being able to demonstrate your proficiency in these tools during an interview can set you apart from other candidates.
✨Tip Number 4
Prepare examples of how you've successfully managed deadlines and supported team functions in previous roles. Highlighting your organisational skills and teamwork will resonate well with the hiring managers.
We think you need these skills to ace Business Support Officer - Statutory Services
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Business Support Officer position. Tailor your application to highlight how your skills and experiences align with these needs.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in business support or administration roles. Mention specific tasks that relate to the job, such as data management, financial processes, or teamwork.
Showcase IT Skills: Since proficiency in Microsoft Office 365 is crucial, make sure to detail your experience with its applications. Provide examples of how you've used these tools effectively in past roles.
Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also expresses your passion for supporting children and families. Use this opportunity to convey your understanding of the importance of the role and your commitment to excellent service.
How to prepare for a job interview at Staffordshire County Council
✨Know Your Role
Familiarise yourself with the responsibilities of a Business Support Officer in Statutory Services. Understand how your role supports frontline colleagues and contributes to the success of Children’s Services.
✨Showcase Your IT Skills
Be prepared to discuss your proficiency in Microsoft Office 365. Highlight specific applications you are comfortable with and provide examples of how you've used them in previous roles to enhance efficiency.
✨Demonstrate Organisational Skills
Prepare to share examples of how you manage multiple tasks and deadlines. Discuss any tools or methods you use to stay organised, as this is crucial for the role.
✨Emphasise Teamwork and Communication
Since the role involves working closely with various professionals, be ready to talk about your experience in teamwork and effective communication. Share instances where you successfully collaborated with others to achieve a common goal.
