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- Tasks: Join us as a Recruitment Customer Service Specialist, managing candidates and clients daily.
- Company: Be part of a growing hub in Tewkesbury, dedicated to diversity and inclusion.
- Benefits: Enjoy a salary up to £26,500, monthly commission, 25 days holiday, and more perks!
- Why this job: This role offers a chance to make an impact while developing your skills in a supportive environment.
- Qualifications: Must have a full UK driving licence, excellent organisational skills, and customer service experience.
- Other info: Flexible working options available; we celebrate diversity and support candidates with disabilities.
The predicted salary is between 21000 - 26000 £ per year.
Job Description
Recruitment Customer Service Specialist
Up to £26,500 per annum
Tewkesbury, Gloucestershire
Monday to Friday 8.30am until 5pm
Permanent
We are hiring!!!
Our Gloucestershire / Bristol Hub, based in Tewkesbury is expanding and we are now looking to recruit a fulltime Recruitment Customer Service Specialist.
This is an exciting opportunity to be part of a growing location.
Recruitment Customer Service Specialist responsibilities:
- Candidate attraction, management and retention
- Writing job adverts and placing them on job boards & social media
- Developing an excellent understanding of clients, their industry, culture, environment and requirements to always provide the best possible service
- Liaising with clients and candidates daily to fulfil staffing requirements and maximise work opportunities for candidates
- Conducting thorough telephone and face to face interviews with candidates
- Fully registering candidates for both temporary and permanent work
- Carrying out Right To Work checks & referencing to ensure all candidates are fully compliant
- Assisting with payroll duties – collating staffing hours, managing holiday entitlements, inputting weekly hours and dealing with any payroll queries
- Lead generation for the hub
- Carrying out routine in house audits
- General office administration tasks as required
The successful candidate:
To be considered for the position of Recruitment Customer Service Specialist you must;
- Have a full UK driving licence and your own car
- Have excellent organisational skills and able to work under pressure
- Be able to prioritise tasks and manage own workload efficiently
- Have the ability to work to targets and deadlines
- Be competent on Microsoft Mail, Excel and Word
- Have excellent customer service skills
What's in it for you?
- Salary – Up to £26,500 per annum
- Monthly Commission
- 25 days holiday + Bank Holidays + Your Birthday off!!
- Holidays increase with years of service
- Christmas shutdown
- Annual awards schemes
- Private healthcare
- Pension
- Bike to work scheme
- Highstreet discounts
Interested? We would love to hear from you.
Please apply in the first instance with a copy of your CV.
R42
About Us
We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options.
We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
Recruitment Customer Service Specialist employer: Stafforce
Contact Detail:
Stafforce Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recruitment Customer Service Specialist
✨Tip Number 1
Familiarise yourself with the recruitment industry and current trends. Understanding what attracts candidates and how to engage them will give you an edge in interviews.
✨Tip Number 2
Practice your customer service skills by role-playing common scenarios you might encounter in this position. Being able to demonstrate your problem-solving abilities will impress potential employers.
✨Tip Number 3
Network with professionals in the recruitment field, either through LinkedIn or local events. Building connections can lead to valuable insights and even job referrals.
✨Tip Number 4
Prepare questions to ask during the interview that show your interest in the company culture and values. This not only demonstrates your enthusiasm but also helps you assess if it's the right fit for you.
We think you need these skills to ace Recruitment Customer Service Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and recruitment. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for recruitment and customer service. Mention specific examples of how you've successfully managed candidates or clients in the past.
Highlight Relevant Skills: Emphasise your organisational skills, ability to work under pressure, and proficiency in Microsoft Office. These are crucial for the role and should be clearly stated in your application.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Stafforce
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Recruitment Customer Service Specialist. Familiarise yourself with candidate attraction, management, and the importance of client relationships. This will help you answer questions confidently and demonstrate your enthusiasm for the role.
✨Showcase Your Organisational Skills
Since this role requires excellent organisational skills, be prepared to discuss how you manage your workload and prioritise tasks. Share specific examples from your past experiences where you successfully handled multiple responsibilities under pressure.
✨Demonstrate Customer Service Excellence
As customer service is key in this position, think of instances where you've gone above and beyond for clients or candidates. Highlight your communication skills and ability to build rapport, as these are crucial for success in recruitment.
✨Prepare Questions for Your Interviewers
Having thoughtful questions ready shows your interest in the company and the role. Ask about their team culture, growth opportunities, or how they measure success in this position. This not only helps you gauge if it's the right fit but also leaves a positive impression.
