Business Manager in Northampton

About Us Stafforce is proud to be ranked as one of the UK’s leading independent recruiters, with a turnover of £80 million. We are recognised as a Top 100 recruiter out of more than 28,000 UK recruitment agencies. At Stafforce, we believe in recruiting for attitude and training for success. We are committed to coaching, mentoring, and developing our people to help them build long-term, successful careers. Our hub-based model creates dynamic, supportive environments where collaboration, integrity, and commercial excellence sit at the heart of everything we do.

The Role As Business Manager, you will have full responsibility for delivering the hub’s commercial performance, driving business development, and building strong, sustainable client partnerships. This role would suit an experienced Senior Recruitment Consultant ready to step into management, or an established Business Manager seeking their next challenge.

• Owning and delivering the annual business plan, forecasting against plan and implementing initiatives to improve performance.
• Leading by example, developing and maintaining client-specific account strategies aligned to each client’s vision, mission, and objectives.
• Driving continuous improvement plans for key accounts to ensure strong retention and service excellence.
• Working closely with the Senior Leadership Team to manage pricing and margin strategies aligned to company targets.
• Identifying, developing, and maximising new business opportunities within the local market.
• Delivering agreed sales activity, achieving financial and activity-based KPIs.
• Leading and participating in client sales presentations, reviews, and networking events.
• Building and maintaining robust, meaningful, and mutually beneficial relationships across new and existing clients.
• Conducting regular Client Service Meetings to ensure client satisfaction and continuous improvement.
• Championing a candidate-focused culture, ensuring right-fit placements and an excellent candidate experience.
• Ensuring all delivery processes comply with quality standards, client contractual requirements, SLAs, and employment and recruitment legislation.

About You You will be a commercially driven recruitment professional with strong leadership capability and a passion for growing successful client partnerships. You will bring:

• Proven business development experience with a strong track record of achieving targets.
• Previous experience within recruitment.
• The ability to build, manage, and grow long-term client relationships.
• Strong written and verbal communication skills.
• A proactive, innovative mindset with a continuous improvement approach.
• Excellent organisational skills with the ability to prioritise effectively.
• Confidence operating in a fast-paced, performance-driven environment.

What We Offer Working at Stafforce goes beyond just a job. We offer a market-leading total rewards package designed to support your career and personal development, including:

• Uncapped commission scheme and annual profit share
• 34 days of annual leave as standard with an extra day acquired for each year of service
• One paid volunteering day per year to support causes that matter to you
• Clear career development path and learning programs
• Reward and recognition programs, including an annual award ceremony
• Cycle to work and car lease scheme options
• Online benefits platform with access to hundreds of high street discounts

Stafforce is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.