At a Glance
- Tasks: Coordinate service and repair activities for transport units while liaising with customers.
- Company: Join a leading automotive company committed to diversity and inclusion.
- Benefits: Enjoy a competitive salary and opportunities for continued training and professional development.
- Why this job: This role offers hands-on experience in the automotive industry with a focus on customer service.
- Qualifications: Strong communication skills, multitasking ability, and experience in automotive or transportation is a plus.
- Other info: We welcome applications from all qualified individuals, promoting a diverse workplace.
The predicted salary is between 22000 - 28000 £ per year.
Position: Service Controller Location: Caerphilly, Blackwood, Cardiff, Ystrad Mynach, Hengoed Industry: Automotive Salary: £26,000 – 28,000 Shift Pattern: Days regular About this Vacancy: Working with a leading automotive company, The Service Advisor will be responsible for coordinating service and repair activities for transport units. Duties: As a Service Advisor/Controller in this organisation, you will: Liaise with customers Schedule appointments Manage technicians Ensure timely and efficient service deliveryAbout You: Analytical Skills & great Communication Accurate Reporting skills Excellent interpersonal and communication skills Ability to multitask and prioritize tasks effectively Experience in the automotive or transportation industry is a plus Knowledge of automotive maintenance and repair processes What is on offer? Competitive salary package consisting of basic £26,000-£28,000 DOE. Continued training and professional development If you think that this Service Controller role is right for you and your career in the automotive industry, get in touch with Scott Smith at Stafforce in Blackwood, South Wales S08 About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employe…
Service Advisor employer: Stafforce Recruitment
Contact Detail:
Stafforce Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Familiarize yourself with the automotive industry, especially the specific services and repairs relevant to the company. This knowledge will help you engage confidently with customers and technicians.
✨Tip Number 2
Practice your communication skills by role-playing customer interactions. Being able to clearly explain service options and manage expectations is crucial for a Service Advisor.
✨Tip Number 3
Showcase your multitasking abilities by preparing examples of how you've effectively prioritized tasks in previous roles. This will demonstrate your capability to handle the fast-paced environment of a service advisor.
✨Tip Number 4
Network with professionals in the automotive field, either online or at local events. Building connections can provide insights into the role and may even lead to referrals.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Service Advisor position. Highlight the key responsibilities and required skills, such as analytical skills and communication abilities, to tailor your application accordingly.
Tailor Your CV: Customize your CV to emphasize relevant experience in the automotive or transportation industry. Include specific examples of how you've demonstrated the required skills, like multitasking and effective communication.
Craft a Compelling Cover Letter: Write a cover letter that connects your background to the role. Mention your understanding of automotive maintenance and repair processes, and express your enthusiasm for working with customers and managing service delivery.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Service Advisor role.
How to prepare for a job interview at Stafforce Recruitment
✨Show Your Communication Skills
As a Service Advisor, you'll need to communicate effectively with customers and technicians. Practice clear and concise communication during your interview to demonstrate your interpersonal skills.
✨Highlight Your Multitasking Abilities
The role requires managing multiple tasks simultaneously. Be prepared to discuss examples from your past experiences where you successfully prioritized and handled various responsibilities.
✨Demonstrate Your Knowledge of Automotive Processes
Having a solid understanding of automotive maintenance and repair processes is crucial. Brush up on relevant terminology and be ready to discuss how this knowledge can benefit the team.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-world situations. Think of scenarios where you've had to coordinate services or resolve customer issues, and be ready to share those experiences.