At a Glance
- Tasks: Manage HGV traffic flow and support drivers using a high-tech automated gate system.
- Company: Join a dynamic port operations team with a focus on safety and efficiency.
- Benefits: Structured training, shift allowances, pension scheme, and employee perks.
- Other info: Enjoy a challenging role with opportunities for growth in a vibrant setting.
- Why this job: Be the first point of contact for drivers and make a real impact in a fast-paced environment.
- Qualifications: Strong communication skills and experience in transport or logistics preferred.
The predicted salary is between 28750 - 28750 £ per year.
Salary: GBP28750 - GBP28750 per annum
Location: Heysham
Shift Pattern: 4 on / 4 off (days & nights)
Temp to Perm position
About the Role
We are seeking a proactive and reliable Autogate Controller to join our operations team. Acting as the first point of contact for hauliers, you will play a key role in managing the safe and efficient flow of HGV traffic in and out of the terminal using a state-of-the-art automated gate system. This is a fast-paced, safety-critical position suited to individuals who can remain calm under pressure and communicate effectively in a dynamic environment.
Key Responsibilities
- Haulier Support: Act as the primary point of contact for drivers, resolving queries and issues via intercom systems
- Traffic Management: Monitor and coordinate high volumes of HGV movements to ensure smooth terminal operations
- System Operations: Operate and oversee the Automated Gate System (including ANPR), identifying and troubleshooting faults
- Safety Compliance: Ensure all vehicle movements are conducted safely in line with site procedures
- Communication & Reporting: Liaise with internal teams and report system issues or operational concerns promptly
About You
- Strong communication and customer service skills
- Comfortable working in a fast-paced operational environment
- Confident using IT systems and monitoring platforms
- High attention to detail with the ability to multitask
- A team player who can also work independently
- Able to remain calm and professional under pressure
Requirements
- Previous experience in transport, logistics, or a similar environment is desirable
- Willingness to work rotating shifts, including nights and weekends
- Ability to pass a pre-employment medical assessment
What We Offer
- Structured training and development programme
- Shift allowances (where applicable)
- Pension scheme and employee benefits
If you’re looking for a challenging and rewarding operational role within a dynamic port environment, we’d love to hear from you.
Auto Gate Controller - Administration in Morecambe employer: Stafforce-Recruitment
Join our dynamic operations team as an Autogate Controller in Heysham, where you will be at the forefront of managing HGV traffic in a fast-paced port environment. We pride ourselves on fostering a supportive work culture that prioritises safety and employee development, offering structured training programmes and competitive benefits including shift allowances and a pension scheme. If you're seeking a meaningful role that challenges you while providing opportunities for growth, this is the perfect place to advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land Auto Gate Controller - Administration in Morecambe
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to the Autogate Controller role. Think about how you'd handle high-pressure situations and be ready to showcase your communication skills.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Use our website to find roles that excite you and tailor your approach to each one.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Auto Gate Controller - Administration in Morecambe
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in transport or logistics. We want to see how your skills match the Autogate Controller role, so don’t be shy about showcasing your customer service and communication abilities!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this fast-paced environment. Mention your ability to stay calm under pressure and any previous experience with IT systems or traffic management.
Show Off Your Attention to Detail:In a role where safety is key, we need to know you can multitask and keep an eye on the details. Highlight any past experiences where your attention to detail made a difference, especially in high-pressure situations.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Stafforce-Recruitment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Autogate Controller position. Familiarise yourself with the key responsibilities like traffic management and system operations. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role involves acting as the first point of contact for hauliers, practice how you'll communicate effectively under pressure. Think of examples from your past experiences where you've resolved issues or provided excellent customer service, and be ready to share them during the interview.
✨Demonstrate Your Problem-Solving Abilities
Be prepared to discuss how you would handle potential challenges, such as troubleshooting faults in the automated gate system. Use specific scenarios to illustrate your ability to remain calm and find solutions quickly, which is crucial in a fast-paced environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training programme or how the team collaborates during busy shifts. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values.
