At a Glance
- Tasks: Manage import and export shipments, ensuring smooth logistics operations.
- Company: Dynamic logistics business with a collaborative culture.
- Benefits: Starting salary of £30,000, hybrid working, and private healthcare.
- Other info: Supportive environment with career progression opportunities.
- Why this job: Join a growing team and make an impact in global logistics.
- Qualifications: Experience in import operations and strong communication skills required.
An exciting opportunity has arisen for an experienced Operations Co-ordinator to join a growing and dynamic logistics business following a recent period of expansion. This role sits within a busy operations and bookings team and will focus on managing import and export shipments across sea and road, ensuring the smooth movement of goods in line with current legislation and best practice. It is a busy, hands-on position ideal for someone who thrives in a cooperative environment and enjoys problem-solving and prioritising workloads.
Key Responsibilities
- Manage import and export shipments from booking through to final delivery
- Coordinate transport across sea freight and road freight operations
- Liaise with customers, hauliers, shipping lines and international partners
- Handle shipping documentation and support customs-related processes
- Provide proactive updates to customers on shipment progress
- Resolve operational issues efficiently and prioritise urgent requirements
- Support account management and maintain strong client relationships
What We Are Looking For
Essential Experience
- Proven experience in import operations (sea and/or road freight)
- Good understanding of customs procedures and documentation
- Background in logistics, freight forwarding or supply chain operations
- Strong communication skills, particularly handling customer enquiries
- Confident using systems and technology within an operations environment
Desirable Experience
- Experience managing both import AND export
About You
- Highly organised and able to manage multiple tasks simultaneously
- Proactive and solutions-focused, with the ability to think on your feet
- Comfortable working in a fast-moving environment
- A relationship builder who contributes positively to a collaborative culture
- Adaptable, approachable, and confident in communication
Working Environment
You will be joining a busy, collaborative and supportive team environment, where individuals are encouraged to take ownership of their work while contributing to team success. The role offers a degree of autonomy, alongside support from experienced colleagues and leadership.
Package & Benefits
- Salary starting at £30,000 (rising post-probation)
- Company performance bonus
- Hybrid working of typically 2 days within the office
- 25 days holiday plus bank holidays
- Private healthcare
- Travel support (parking or public transport contribution)
- Standard working hours: Monday to Friday, 8:30am - 5:00pm
Why Apply?
This is a fantastic opportunity to join a growing organisation within the global logistics sector, offering exposure to international operations, career progression and a supportive working environment. If you are looking to build on your experience within imports and develop your career further in a forward-thinking logistics business, this role offers the perfect next step.
About Us
We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we are happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies.
Operations Co-Ordinator in Liverpool employer: Stafforce-Recruitment
Join a dynamic logistics business in Liverpool as an Operations Co-ordinator, where you'll thrive in a collaborative and supportive team environment. With a focus on employee growth, we offer hybrid working, competitive salary, performance bonuses, and comprehensive benefits including private healthcare and travel support. This role not only provides autonomy but also the opportunity to develop your career in a forward-thinking organisation committed to diversity and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Co-Ordinator in Liverpool
✨Tip Number 1
Network like a pro! Reach out to people in the logistics industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their import/export processes and be ready to discuss how your experience aligns with their needs. Show them you’re not just another candidate!
✨Tip Number 3
Practice your problem-solving skills! Think of examples from your past work where you’ve tackled operational issues. Being able to demonstrate your proactive approach will set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Operations Co-Ordinator in Liverpool
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operations Co-ordinator role. Highlight your experience in import and export operations, and don’t forget to mention any relevant customs knowledge. We want to see how your skills match what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about logistics and how your background makes you a great fit for our team. Keep it engaging and personal – we love to see your personality come through.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in previous roles. We’re all about solutions here at StudySmarter, so let us know how you’ve resolved operational issues or improved processes in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our awesome team!
How to prepare for a job interview at Stafforce-Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of import and export operations, especially customs procedures. Being able to discuss specific regulations or documentation will show that you're serious about the role and understand the logistics landscape.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled operational issues in the past. Think of situations where you had to prioritise tasks or resolve conflicts with customers or partners. This will demonstrate your proactive approach and ability to think on your feet.
✨Communicate Clearly
Since strong communication skills are essential for this role, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable discussing your experience and answering questions.
✨Emphasise Teamwork
This position thrives in a collaborative environment, so be ready to talk about your experiences working in teams. Highlight how you've contributed positively to team success and built relationships with colleagues and clients alike.
