At a Glance
- Tasks: Be the go-to person for global customers, managing enquiries and ensuring smooth order fulfilment.
- Company: Join a dynamic team in Bromsgrove with a focus on international communication.
- Benefits: Enjoy flexible hours, generous holiday, and wellness programmes to support your work-life balance.
- Other info: Great career growth potential in a supportive and engaging environment.
- Why this job: Make a real impact by connecting with customers worldwide and enhancing their experience.
- Qualifications: Strong communication skills and a knack for customer service are essential.
The predicted salary is between 25000 - 26000 £ per year.
We are recruiting for an International Administrator for our client based in Bromsgrove on a Full-time and Permanent Office-based role.
Company details
- Salary: 25,000 to 26,000 per annum depending on experience
- Hours: Monday to Friday, 09:00-17:00, with a 30-minute lunch break
- Holiday: Up to 29 days depending on length of service, plus bank holidays
- Pension: Employer pension contributions through auto-enrolment
- Job type: Full-time, permanent, onsite
- Benefits include flexible working hours with approval, additional annual leave for long service, a birthday day off, staff frame allowances after 3 months, free on-site parking, and an Employee Wellness Programme
About the role
As an International Administrator, you will be the primary point of contact for global customers, ensuring smooth communication. From initial enquiry through to order fulfilment, you will help ensure customers receive timely updates, accurate information, and solutions.
Key Responsibilities
- Support international travel with the Sales Team through appointment booking, logistics planning, and customer management
- Handle customer enquiries, orders, and requests from international clients with professionalism and efficiency
- Ensure timely communication and resolution of queries relating to shipments, product specifications, and order processing
- Coordinate with logistics teams to track international orders and provide clear updates to customers
We think you need these skills to ace International Administrator
Customer Service Skills
Communication Skills
Logistics Planning
Order Processing
Problem-Solving Skills
Attention to Detail
Time Management
