At a Glance
- Tasks: Deliver top-notch customer service and manage queries in a fast-paced environment.
- Company: Join a dynamic team in Bromsgrove with a focus on customer satisfaction.
- Benefits: Enjoy a competitive salary, birthday off, and well-being awards.
- Other info: Full-time role with great opportunities for personal growth.
- Why this job: Be the friendly voice that helps customers and makes their day better.
- Qualifications: Strong communication skills and experience with Microsoft Office required.
The predicted salary is between 25000 - 25000 £ per year.
We are currently recruiting for a Customer Service Advisor in Bromsgrove on a full time and permanent basis.
Salary: 25,000 per annum
Hours: Monday to Friday, 9:00am to 5:00pm with a 30-minute lunch break
Location: Bromsgrove
Benefits:
- On-site parking
- Your birthday off as an additional day of annual leave
- Well-being awards
About the role: This is a fantastic opportunity for a reliable, organised, and enthusiastic individual who enjoys delivering excellent customer service and thrives in a fast-paced working environment. Working closely with both customers and the internal sales team, you will play a key role in ensuring orders, queries, and returns are handled efficiently and professionally.
Key duties:
- Manage daily contact with existing customers
- Respond to customer queries via telephone and email
- Process customer orders accurately using Sage
- Handle returns and credit requests using Sage
- Work closely with the Sales Team to ensure high levels of customer satisfaction
- Provide a professional, efficient, and friendly service always
About you:
- Excellent telephone manner and strong communication skills
- Ability to remain calm and professional in a busy environment
- Strong organisational skills with a flexible and adaptable approach
- Experience using Microsoft Office
- Good speed and accuracy while maintaining excellent customer service standards
Customer Service Advisor employer: Stafforce-Recruitment
Join our dynamic team in Bromsgrove as a Customer Service Advisor, where we prioritise employee well-being and professional growth. Enjoy a supportive work culture that values your contributions, with benefits like an additional day off for your birthday and well-being awards. This role offers a fantastic opportunity to develop your skills in a fast-paced environment while ensuring customer satisfaction is at the forefront of our operations.
