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For Companies At a Glance
- Tasks: Deliver exceptional customer service and resolve client issues effectively.
- Company: Join a friendly team in a supportive and inclusive environment.
- Benefits: Competitive pay, overtime opportunities, and genuine career progression.
- Why this job: Perfect for those looking to kickstart their career in customer service.
- Qualifications: No specific qualifications required, just a passion for helping others.
- Other info: Flexible working options available, and we welcome diverse applicants.
The predicted salary is between 12 - 12 £ per hour.
Our Client based in Shipley BD17 is looking for x2 Customer Service Advisors to join their busy team. This is a temporary to permanent position after 12 weeks of probationary period. Pay rate is £12.21- £12.50 based on experience.
Working hours: 8.30am - 5.00pm Monday - Thursday and 8.30am - 4.00pm on Friday. Please note you will be required to work every other Saturday 9.00am - 1.00pm.
Job Duties:
- Deliver exceptional customer service to clients
- Deal with customer issues promptly and effectively
- Assist clients with inquiries, account management, and issue resolution
- Maintain precise and current client records
- Collaborate with internal teams to ensure customer satisfaction
Friendly office team, overtime paid at a premium and with genuine progression opportunities. This position would be perfect for anyone looking to develop their career.
Please apply online. Reference R02.
About Us: We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options.
We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies.
Customer Service employer: Stafforce Recruitment
Contact Detail:
Stafforce Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service scenarios! Think about how you'd handle common issues or inquiries. Being prepared with examples will make you stand out as someone who can deliver exceptional service.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to reach out directly.
We think you need these skills to ace Customer Service
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Customer Service role. Highlight your relevant experience and skills that match the job description, like dealing with customer issues and maintaining client records.
Showcase Your Customer Service Skills: We want to see how you deliver exceptional customer service! Share specific examples from your past roles where you resolved issues or assisted clients effectively. This will help us understand your approach to customer satisfaction.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point, making it easy for us to see your qualifications.
Apply Through Our Website: Don’t forget to apply online through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our friendly team!
How to prepare for a job interview at Stafforce Recruitment
✨Know the Company
Before your interview, take some time to research the company. Understand their values, mission, and the services they provide. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Prepare for Common Questions
Think about the typical questions you might be asked in a customer service role, such as how you would handle a difficult customer or resolve an issue. Practising your responses can help you feel more confident and articulate during the interview.
✨Showcase Your Skills
Make sure to highlight your relevant experience and skills that align with the job description. Talk about specific examples where you've delivered exceptional customer service or resolved issues effectively. This will demonstrate your capability to excel in the role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what success looks like in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
