Client Relationship Manager

Client Relationship Manager

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage client relationships and develop a portfolio of commercial accounts.
  • Company: Leading provider in waste management and recycling, focused on sustainability.
  • Benefits: Competitive salary, car allowance, bonus potential, and career growth opportunities.
  • Why this job: Make a real impact in environmental services while building strong client partnerships.
  • Qualifications: Experience in relationship management and a passion for sustainability.
  • Other info: Dynamic field role with a focus on strategic growth and client visibility.

The predicted salary is between 36000 - 60000 £ per year.

Location: Belvedere Headquarters (London / Kent - focused field role)

Salary: 45,000 - 65,000 + Car/Car Allowance + 20% Bonus (with over achievement escalators)

Industry: Waste Management, Environmental Services, Construction

Overview

Stafforce are hiring for a leading provider in the waste management and recycling sector, delivering reliable environmental solutions to commercial clients across London and the Southeast. The organisation is known for its focus on operational excellence, sustainability, and long-term client partnerships that support compliance, efficiency, and environmental performance.

The Role

The Client Relationship Manager is responsible for managing an established portfolio of 60-70 commercial accounts, collectively valued between 4-5 million annually. This role is not focused on cold new business. Instead, it centres on relationship management, portfolio development, and strategic growth, with a 20% annual revenue uplift target. Success in this position relies on being highly visible to clients, visiting sites, attending head offices, building relationships, and positioning the company as the first choice for all waste and environmental service requirements. This is a London-focused field role with an expectation of attending the Belvedere office at least once a week for team meetings and planning.

Key Responsibilities

  • Manage and grow an established portfolio of commercial accounts.
  • Focus on relationship management and strategic growth.
  • Achieve a 20% annual revenue uplift target.
  • Be highly visible to clients and build strong relationships.
  • Attend the Belvedere office for team meetings and planning.

Client Relationship Manager employer: Stafforce Recruitment

At Stafforce, we pride ourselves on being an exceptional employer, offering a dynamic work culture that prioritises sustainability and operational excellence. Our Client Relationship Managers enjoy competitive salaries, generous bonuses, and the opportunity to develop meaningful relationships with clients across London and the Southeast, all while contributing to impactful environmental solutions. With a strong focus on employee growth and collaboration, our Belvedere headquarters fosters a supportive environment where your contributions are valued and recognised.
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Contact Detail:

Stafforce Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Relationship Manager

✨Tip Number 1

Networking is key! Get out there and connect with people in the waste management and environmental services sector. Attend industry events, join relevant online forums, and don’t be shy about reaching out to potential contacts on LinkedIn.

✨Tip Number 2

Show your face! As a Client Relationship Manager, being visible to clients is crucial. Schedule site visits and make it a point to attend client meetings. This not only strengthens relationships but also shows your commitment to their needs.

✨Tip Number 3

Prepare for those conversations! Research your clients thoroughly before meetings. Understand their business challenges and think about how you can offer tailored solutions. This will help you position yourself as a trusted partner rather than just a service provider.

✨Tip Number 4

Don’t forget to apply through our website! We’re always looking for passionate individuals who want to make a difference in the waste management sector. Your next opportunity could be just a click away!

We think you need these skills to ace Client Relationship Manager

Client Relationship Management
Portfolio Development
Strategic Growth
Revenue Uplift Target Achievement
Operational Excellence
Sustainability Knowledge
Environmental Services Expertise
Communication Skills
Stakeholder Engagement
Site Visits
Team Collaboration
Problem-Solving Skills
Negotiation Skills
Time Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV speaks directly to the Client Relationship Manager role. Highlight your experience in relationship management and any relevant achievements in the waste management or environmental services sectors. We want to see how you can bring value to our team!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about client relationships and how your skills align with our mission at StudySmarter. Be genuine and let your personality come through – we love that!

Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to manage and grow client portfolios. Numbers speak volumes, so if you've hit targets or improved client satisfaction, make sure to include those stats!

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it shows us you're keen to join the StudySmarter family!

How to prepare for a job interview at Stafforce Recruitment

✨Know Your Client Portfolio

Before the interview, take some time to research the types of clients the company works with. Understanding their needs and challenges will help you demonstrate how you can effectively manage and grow those relationships.

✨Showcase Your Relationship Management Skills

Prepare examples from your past experiences where you've successfully built and maintained client relationships. Highlight specific strategies you used to enhance client satisfaction and loyalty, as this role is all about nurturing existing accounts.

✨Demonstrate Industry Knowledge

Familiarise yourself with the waste management and environmental services sector. Be ready to discuss current trends, challenges, and innovations in the industry, as this will show your passion and commitment to the field.

✨Ask Insightful Questions

Prepare thoughtful questions to ask during the interview. Inquire about the company's approach to client engagement and how they measure success in client relationships. This not only shows your interest but also helps you gauge if the company aligns with your values.

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